What AutoSupport is

AutoSupport enables technical support to proactively monitor the health of your StorageGRID system.

You can use any combination of the following choices to send AutoSupport messages to technical support:

AutoSupport Menu

You can choose from three protocols for sending AutoSupport messages: HTTPS, HTTP, and SMTP.

By analyzing AutoSupport information, technical support can help you determine the health and status of your StorageGRID system and troubleshoot any problems that might occur. Technical support can also monitor the storage needs of the system and help you determine if you need to add new nodes or sites.