AutoSupport enables technical support to proactively monitor the health of your StorageGRID system.
You can use any combination of the following choices to send AutoSupport messages to technical support:
- Weekly: Automatically send AutoSupport messages once per week (default setting: Enabled)
- User-triggered: Manually send AutoSupport messages at any time
- Event-triggered: Automatically send AutoSupport messages when significant system events occur (default setting: Enabled)
You can choose from three protocols for sending AutoSupport messages: HTTPS, HTTP, and SMTP.
By analyzing AutoSupport information, technical support can help you determine the health and status of your StorageGRID system and troubleshoot any problems that might occur. Technical support can also monitor the storage needs of the system and help you determine if you need to add new nodes or sites.