Specifying the protocol for AutoSupport messages

You can select from three protocols for sending AutoSupport messages.

Before you begin

About this task

The following protocol choices are available:

Note: The HTTPS protocol uses port 443, and the HTTP protocol uses port 80.


  1. Select Support > AutoSupport.
    The Weekly AutoSupport page appears.
    AutoSupport Protocol
  2. In the Protocol drop-down, choose the desired protocol.
  3. Click Apply Changes.
    All Weekly, User-Triggered, and Event-Triggered messages are sent using the selected protocol.