Specifying the protocol for AutoSupport messages

You can select from three protocols for sending AutoSupport messages.

Before you begin

You must be signed in to the Grid Manager using a supported browser.
You have specific access permissions.
If you will choose the HTTPS or HTTP protocol for sending AutoSupport messages, you must have provided internet access to the primary Admin Node.
If you will choose the SMTP protocol for sending AutoSupport messages, you must have configured an email server.

About this task

The following protocol choices are available:

HTTPS: This is the default setting for new installations.
HTTP: Based on security issues, this protocol is not recommended.
SMTP: This is the default setting for upgrades from StorageGRID 11.1 to 11.2.

Note: The HTTPS protocol uses port 443, and the HTTP protocol uses port 80.

Steps

Select Support > AutoSupport.
The Weekly AutoSupport page appears.
In the Protocol drop-down, choose the desired protocol.
Click Apply Changes.

All Weekly, User-Triggered, and Event-Triggered messages are sent using the selected protocol.