Generating a log package

To assist in system debugging, NAS Bridge enables you to generate a log package. You should generate this package when technical support directs you to do so.

About this task

Generating a log package is a multistep process. First, you must generate the log package on the NAS Bridge. When the package is ready, you can download the compressed tar.gz file to your local workstation. If needed, you can also generate an AutoSupport update.


  1. Click Maintenance at the top of the web page.
  2. Click Logs.
  3. Click Generate Logs and wait for the log package to be created.
    A green check mark appears in the Ready column when the package is created and ready for download.
  4. To manage a log package displayed on the page, you can select the row containing the package, and do one or both of the following:
    1. Click Send to ASUP to send an AutoSupport update to technical support.
    2. Click Download to download the package to your local workstation.