Specifying the protocol for AutoSupport messages

You can use one of three protocols for sending AutoSupport messages.

Before you begin

About this task

AutoSupport messages can be sent using any of the following protocols:


  1. Select Support > AutoSupport.
    The Weekly AutoSupport page appears.
    AutoSupport Protocol
  2. In the Protocol drop-down, choose the desired protocol.
  3. Click Apply Changes.
    All Weekly, User-Triggered, and Event-Triggered messages are sent using the selected protocol.