Applying the hotfix

The hotfix is applied first to the primary Admin Node, and then it is automatically applied to other grid nodes until all nodes are running the same software version.

Before you begin


  1. Sign in to the Grid Manager using a supported browser.
  2. Optionally, disable email notifications.
    You can disable email notifications before applying the hotfix to avoid receiving excessive email notifications about node outages and hotfix processes.
    1. Select Configuration > Display Options.
    2. Select the Notification Suppress All check box

      When this check box is selected, all email notifications are suppressed, including those unrelated to the hotfix.

      screenshot of Configuration > Display Options page
    3. Click Apply Changes.
  3. Select Maintenance > Apply Hotfix.

    The Apply Hotfix page appears.

    screenshot showing Apply Hotfix page

  4. Select the hotfix file you downloaded.
    1. Click Browse.
    2. Locate and select the file.
    3. Click Open.

      The file is uploaded and validated. When the validation process is done, the file name is shown in the Details field.

      screenshot showing the upgrade file has been uploaded and validated

  5. Enter the provisioning passphrase in the text box.

    The Start button becomes enabled.

    screenshot showing button enabled after entering provisioning passphrase

  6. Click Start.
    A warning box appears stating that your browser's connection might be lost temporarily as services on the primary Admin Node are restarted.

    screenshot showing Connection will be temporarily lost dialog box

  7. Click OK to start applying the hotfix.
    When the hotfix starts:
    1. The pre-hotfix validations are run.
      Note: If any errors are reported, resolve them and click Start again.
    2. The Grid Node Status table appears. This table shows all nodes in your grid and the current stage of the hotfix installation for each node.

      screenshot showing the Grid Node Status part of the Apply Hotfix page

  8. Optionally, sort the list of nodes in ascending or descending order by Name or Stage. Or, enter a term in the Search box to search for specific nodes.
  9. Wait while the hotfix is automatically applied to each grid node.
    The stages include Queued, Copying the hotfix file, Stopping node services, Upgrading required packages, Starting node services, and Complete.
    When the hotfix has been installed on all nodes, the Grid Nodes Status table closes and a green banner shows the date and time the hotfix was completed.

    screenshot of Apply Hotfix page after hotfix completes

  10. If a failure occurs while the hotfix is being applied to a specific node, resolve the issue, and repeat these steps.

    The procedure will not be complete until the hotfix has been successfully applied to all required nodes. You can safely retry the hotfix process as many time as required until it is complete.

  11. Re-enable email notifications if you suppressed them.
    1. Select Configuration > Display Options.
    2. Unselect the Notification Suppress All check box.
    3. Click Apply Changes.