Setting up alert notifications

If you want email notifications to be sent when alerts occur, you must configure an SMTP email server. You must also enter email addresses for the recipients of alert notifications.

Before you begin

About this task

If you want email notifications to be sent for alerts, you must configure an alerts email server and specify alert email recipients. Because alarms and alerts are independent systems, the email setup used for alarm notifications and AutoSupport messages is not used for alert notifications. You can use the same mail server for all notifications; however, the alerts system does not yet support SMTP server authentication (username, password).

In contrast to alarm notifications and AutoSupport messages, alert notifications are not currently sent by a single Admin Node (that is, they are not sent by the "preferred sender"). Instead, alert emails are sent by all Admin Nodes across all sites. For this reason, you must confirm that alert email can be sent from each Admin Node.

Steps

  1. Select Alarms. Then, in the Alerts (Preview) section of the menu, select Notifications.
    The Notifications page appears.
    Alerts > Notifications > Alert Notifications disabled
  2. Select the Enable Alert Notifications check box to indicate that you want notification emails to be sent when alerts reach configured thresholds.
    The Email (SMTP) Server, Filters, and Recipients sections appear.
    Alerts > Notifications
  3. In the Email (SMTP) Server section, enter the following information:
    Field Enter
    Mail Server The fully qualified domain name (FQDN) or IP address of the SMTP server.
    Port The port used to access the SMTP server. Must be between 1 and 65535.
    Sender Email Address A valid email address to use as the From address for alert notifications. For example, storagegrid-alerts@example.com.
  4. In the Filters section, select which alert severity levels should result in email notifications, unless the rule for a specific alert has been silenced.
    Option Description
    Minor, major, critical An email notification is sent when the minor, major, or critical condition for an alert rule is met.
    Major, critical An email notification is sent when the major or critical condition for an alert rule is met. Notifications are not sent for minor alerts.
    Critical only An email notification is sent only when the critical condition for an alert rule is met. Notifications are not sent for minor or major alerts.
  5. In the Recipients section, enter an email address for each email list or person who should receive an email when an alert occurs.
    Click the plus icon plus icon to add recipients.
  6. When you are ready to test your email settings, perform these steps:
    1. Click Send Test Email.
      A confirmation message appears, indicating that a test email was sent.
    2. Check the inboxes of all email recipients and confirm that a test email was received.
      Note: If you do not receive the email within a few minutes, check your settings and try again.
    3. Sign in to any other Admin Nodes and send a test email to verify connectivity from all sites.
  7. Click Save.
    Sending a test email does not save your settings. You must click Save.
    The email settings are saved.