Reviewing the hardware status in SANtricity System Manager

You can use SANtricity System Manager to monitor and manage the individual hardware components in the appliance and to review hardware diagnostic and environmental information, such as component temperatures, as well as issues related to the drives.


  1. Open a web browser on a management client, and enter the URL for SANtricity System Manager:https://E2800_Controller_IP
    The log in page for SANtricity System Manager appears.
  2. Enter the administrator password.
  3. Click Cancel to close the Set Up wizard and to display the SANtricity System Manager home page.
    The SANtricity System Manager home page appears. In SANtricity System Manager, the appliance is referred to as a storage array.
    Screen shot of SANtricity System Manager home page
  4. Review the information displayed for appliance hardware and confirm that all hardware components have a status of Optimal.
    1. Click the Hardware tab.
    2. Click Show back of shelf.

      Screen shot of hardware information in SANtricity System Manager
      From the back of the shelf, you can view the E2800 controller, the power and fan canisters in the appliance, the battery in the E2800 controller, and component temperatures.
      Note: SANtricity System Manager does not show information about the E5700SG controller. The slot for this controller appears as B (empty) in the graphic.
    3. To see the settings for the E2800 controller, select Controller A and select View settings from the context menu.
    4. To see the setting for other components in the back of the shelf, select the component you want to view.
    5. Click Show front of shelf, and select the component you want to view.
      From the front of the shelf, you can view the drives and the five drive drawers for the SG5760.
    If the status of any component is Needs Attention, follow the steps in the Recovery Guru to resolve the issue or contact technical support.