Disabling weekly AutoSupport messages

By default, the StorageGRID system is configured to send an AutoSupport message to NetApp Support once a week.

Before you begin

About this task

To determine when the weekly AutoSupport message is sent, see the Next Scheduled Time attribute on the AutoSupport > Weekly page. You can disable the automatic sending of an AutoSupport message at any time.

Disabling weekly AutoSupport messages does not affect AutoSupport on Demand.


  1. Select Support. Then, in the Tools section of the menu, select AutoSupport.
  2. From the AutoSupport menu, select Weekly.
  3. Clear the Enabled check box.

    AutoSupport page
  4. Click Apply Changes.