Monitoring and managing alerts

The alert system provides an easy-to-use interface for detecting, evaluating, and resolving the issues that can occur during StorageGRID operation.

New for StorageGRID 11.4, the alert system is designed to be your primary tool for monitoring any issues that might occur in your StorageGRID system.
Note: While the alarm system continues to be supported in StorageGRID 11.4, the new alert system offers significant benefits and is easier to use.
  • The alert system focuses on actionable problems in the system. Unlike some alarms in the legacy system, alerts are triggered for events that require your immediate attention, not for events that can safely be ignored.
  • The Current Alerts and Resolved Alerts pages provide a user friendly interface for viewing current and historical problems. You can sort the listing by individual alerts and alert groups. For example, you might want to sort all alerts by node/site to see which alerts are affecting a specific node. Or, you might want to sort the alerts in a group by time triggered to find the most recent instance of a specific alert.
  • Multiple alerts of the same type are grouped into one email to reduce the number of notifications. In addition, multiple alerts of the same type are shown as a group on the Current Alerts and Resolved Alerts pages. You can expand and collapse alert groups to show or hide the individual alerts. For example, if several nodes are reporting the Unable to communicate with node alert, only one email is sent and the alert is shown as a group on the Current Alerts page.
    Alerts Page
  • Alerts use intuitive names and descriptions to help you understand more quickly what the problem is. Alert notifications include details about the node and site affected, the alert severity, the time when the alert rule was triggered, and the current value of metrics related to the alert.
  • Alert email notifications and the alert listings on the Current Alerts and Resolved Alerts pages provide recommended actions for resolving an alert. These recommended actions often include direct links to the StorageGRID documentation center to make it easier to find and access more detailed troubleshooting procedures.
    Alerts Page Details Modal

Managing alerts

All StorageGRID users can view alerts. If you have the Root Access or Manage Alerts permission, you can also manage alerts, as follows: