Support menu

The Support menu provides options that help technical support analyze and troubleshoot your system. There are two parts to the Support menu: Tools and Alarms (legacy).

Tools

From the Tools section of the Support menu, you can:
  • Access the Grid Topology tree to view detailed information about grid nodes, services, and attributes.
  • Retrieve log files and system data.
  • Enable AutoSupport.
  • Review detailed metrics and charts.
    Attention: The tools available from the Metrics option are intended for use by technical support. Some features and menu items within these tools are intentionally non-functional.
  • Perform a set of diagnostic checks on the current state of the grid.

Support Menu and Page

Alarms (legacy)

From the Alarms (legacy) section of the Support menu, you can review current, historical, and global alarms, and you can set up email notifications for alarms and AutoSupport. Support alarms menu