Troubleshooting user interface issues

You might see issues with the Grid Manager or the Tenant Manager after upgrading to a new version of StorageGRID software.

Web interface does not respond as expected

The Grid Manager or the Tenant Manager might not respond as expected after StorageGRID software is upgraded. For example, after you use the Grid Manager to acknowledge an alarm and click Apply Changes, the change might not be saved.

If you experience issues with the web interface:
  • Make sure you are using a supported browser.
  • Clear your web browser cache.

    Clearing the cache removes outdated resources used by the previous version of StorageGRID software, and permits the user interface to operate correctly again. For instructions, see the documentation for your web browser.