Troubleshooting 422: Unprocessable Entity errors

The error 422: Unprocessable Entity can occur in a number of circumstances. Check the error message to determine what caused your issue.

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If you see one of the listed error messages, take the recommended action.
Error message Root cause and corrective action
422: Unprocessable Entity

Validation failed. Please check 
the values you entered for 
errors. Test connection failed. 
Please verify your 
configuration. Unable to 
authenticate, please verify 
your username and password: 
LDAP Result Code 8 "Strong 
Auth Required": 00002028: 
LdapErr: DSID-0C090256, 
comment: The server requires 
binds to turn on integrity 
checking if SSL\TLS are not 
already active on the 
connection, data 0, v3839

This message might occur if you select the Do not use TLS option for Transport Layer Security (TLS) when configuring identity federation using Windows Active Directory (AD).

Using the Do not use TLS option is not supported for use with AD servers that enforce LDAP signing. You must select either the Use STARTTLS option or the Use LDAPS option for TLS.

422: Unprocessable Entity

Validation failed. Please check 
the values you entered for 
errors. Test connection failed. 
Please verify your 
configuration.Unable to 
begin TLS, verify your 
certificate and TLS 
configuration: LDAP Result 
Code 200 "Network Error": 
TLS handshake failed
    (EOF)

This message appears if you try to use an unsupported cipher to make a Transport Layer Security (TLS) connection from StorageGRID to an external system used for identify federation or Cloud Storage Pools.

Check the ciphers that are offered by the external system. The system must use one of the ciphers supported by StorageGRID for outgoing TLS connections, as shown in the instructions for administering StorageGRID.