If you encounter a problem when using a StorageGRID system, refer to the tips and guidelines in this section for help in determining and resolving the issue.
Overview of problem determination
If you encounter a problem when administering a StorageGRID system, you can use the process outlined in this figure to identify and analyze the issue. In many cases, you can resolve problems on your own; however, you might need to escalate some issues to technical support.
Troubleshooting certificate errors
If you see a security or certificate issue when you try to connect to StorageGRID using a web browser or an S3 or Swift client, you should check the certificate.