Getting started with the alert system

If you are new to StorageGRID, you can start using the alert system exclusively. If you upgraded to StorageGRID 11.4 from a previous version, you must perform some steps to transition from the legacy alarm system to the new alert system.

Note: While the alarm system continues to be supported in StorageGRID 11.4, the new alert system offers significant benefits and is easier to use.
Which kind of user are you Do this
I am a new user, starting with StorageGRID 11.4 Use the alert system:
  1. Monitor current alerts on the Dashboard and on the Nodes page.

    Viewing current alerts

  2. Set up email notifications for alerts.

    Setting up email notifications for alerts

  3. Optionally, configure the StorageGRID SNMP agent, so you can receive alert notifications.

    Using SNMP monitoring

  4. Optionally, edit default alert rules, or create custom alert rules to meet specific monitoring requirements.

    Editing an alert rule

    Creating custom alert rules

  5. Do not set up alarm email templates or mailing lists.
  6. Ignore the Legacy alarm count on the Dashboard.
I upgraded to StorageGRID 11.4 from a previous StorageGRID version Transition from the alarm system to the alert system:
  1. Start monitoring current alerts on the Dashboard and on the Nodes page.

    Viewing current alerts

  2. Set up email notifications for alerts.
    Note: Because alerts and alarms are independent systems, the email setup used for alarm and AutoSupport notifications is not used for alert notifications. However, you can use the same email server for all notifications.

    Setting up email notifications for alerts

  3. Optionally, configure the StorageGRID SNMP agent, so you can receive alert notifications.
    Note: If you have an existing SNMP configuration for StorageGRID, your existing trap destinations will apply to both the legacy alarm system and the new alert system.

    Using SNMP monitoring

  4. Optionally, edit default alert rules, or create custom alert rules to meet specific monitoring requirements.
    Note: If you have created Global Custom alarms, consider creating equivalent custom alert rules using Prometheus metrics.

    Editing an alert rule

    Creating custom alert rules

  5. Optionally, view the Legacy alarm count on the Dashboard and acknowledge or disable specific alarms.

    Viewing legacy alarms

    Acknowledging current alarms (legacy system)

    Disabling alarms (legacy system)

  6. When you have completed the transition to the alert system, suppress email notifications for each mailing list you configured for the alarm system.
    Attention: Do not suppress email notifications system wide because you will also suppress event-triggered AutoSupport messages.

    Suppressing alarm notifications for a mailing list (legacy system)