Viewing current alerts

When an alert is triggered, an alert icon is displayed on the Dashboard. An alert icon is also displayed for the node on the Nodes page. An email notification might also be sent, unless the alert has been silenced.

Before you begin

Procedure

  1. If one or more alerts are active, do either of the following:
    • From the Health panel on the Dashboard, click the alert icon or click Current alerts. (An alert icon and the Current alerts link appear only if at least one alert is currently active.)
    • Select Alerts > Current.
    The Current Alerts page appears. It lists all alerts currently affecting your StorageGRID system.

    Current Alerts Page

    By default, alerts are shown as follows:

    • The most recently triggered alerts are shown first.
    • Multiple alerts of the same type are shown as a group.
    • Alerts that have been silenced are not shown.
    • For a specific alert on a specific node, if the thresholds are reached for more than one severity, only the most severe alert is shown. That is, if alert thresholds are reached for the minor, major, and critical severities, only the critical alert is shown.

    The Current Alerts page is refreshed every two minutes.

  2. Review the information in the table.
    Column header Description
    Name The name of the alert and its description.
    Severity The severity of the alert. If multiple alerts are grouped, the title row shows how many instances of that alert are occurring at each severity.
    • Critical Icon Alert Red Critical: An abnormal condition exists that has stopped the normal operations of a StorageGRID node or service. You must address the underlying issue immediately. Service disruption and loss of data might result if the issue is not resolved.
    • Major Icon Alert Orange Major: An abnormal condition exists that is either affecting current operations or approaching the threshold for a critical alert. You should investigate major alerts and address any underlying issues to ensure that the abnormal condition does not stop the normal operation of a StorageGRID node or service.
    • Minor Icon Alert Yellow Minor: The system is operating normally, but an abnormal condition exists that could affect the system's ability to operate if it continues. You should monitor and resolve minor alerts that do not clear on their own to ensure they do not result in a more serious problem.
    Time triggered How long ago the alert was triggered. If multiple alerts are grouped, the title row shows times for the most recent instance of the alert (newest) and the oldest instance of the alert (oldest).
    Site/Node The name of the site and node where the alert is occurring. If multiple alerts are grouped, the site and node names are not shown in the title row.
    Status Whether the alert is active or has been silenced. If multiple alerts are grouped and All alerts is selected in the drop-down, the title row shows how many instances of that alert are active and how many instances have been silenced.
    Current values The current value of the metric that caused the alert to be triggered. For some alerts, additional values are shown to help you understand and investigate the alert. For example, the values shown for a Low object data storage alert include the percentage of disk space used, the total amount of disk space, and the amount of disk space used.
    Note: If multiple alerts are grouped, current values are not shown in the title row.
  3. To expand and collapse groups of alerts:
    • To show the individual alerts in a group, click the down caret down caret icon in the heading, or click the group's name.
    • To hide the individual alerts in a group, click the up caret Up caret icon in the heading, or click the group's name.
      Alerts Page Expanded Alert Group
  4. To display individual alerts instead of groups of alerts, unselect the Group alerts check box at the top of the table.

    Group alerts button
  5. To sort alerts or alert groups, click the up/down arrows Sort arrows icon in each column header.
    • When Group alerts is selected, both the alert groups and the individual alerts within each group are sorted. For example, you might want to sort the alerts in a group by Time triggered to find the most recent instance of a specific alert.
    • When Group alerts is unselected, the entire list of alerts is sorted. For example, you might want to sort all alerts by Node/Site to see all alerts affecting a specific node.
  6. To filter the alerts by status, use the drop-down menu at the top of the table.

    Alert status dropdown
    • Select All alerts to view all current alerts (both active and silenced alerts).
    • Select Active to view only the current alerts that are active.
    • Select Silenced to view only the current alerts that have been silenced.
  7. To view details for a specific alert, select the alert from the table.
    A dialog box for the alert appears. See the instructions for viewing a specific alert.