If you encounter issues during the installation, you might find it helpful to review troubleshooting information related to hardware setup and connectivity issues.
Viewing boot-up codes for the appliance
When you apply power to the appliance, the BMC logs a series of boot-up codes. You can view these codes on a graphical console that is connected to the BMC management port.
Viewing error codes for the appliance
If a hardware error occurs when the appliance is booting up, the BMC logs an error code. As required, you can view these error codes using the BMC interface, and then work with technical support to resolve the issue.
Hardware setup appears to hang
The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the appliance from completing its boot-up processing.
Troubleshooting connection issues
If you encounter connection issues during the StorageGRID appliance installation, you should perform the corrective action steps listed.