Verifying port-level network connections

To ensure that access between the StorageGRID Appliance Installer and other nodes is not obstructed by firewalls, confirm that the StorageGRID Appliance Installer can connect to a specific TCP port or set of ports at the specified IP address or range of addresses.

Procedure

  1. From the StorageGRID Appliance Installer, click Configure Networking > Port Connectivity Test (nmap).

    The Port Connectivity Test page appears.

    The port connectivity table lists node types that require TCP connectivity on the Grid Network. For each node type, the table lists the Grid Network ports that should be accessible to your appliance.
    Port connectivity table
    You can use this table to test the connectivity between the appliance you are installing and the other nodes in your Grid Network.
    Note: The Grid Network ports listed in the table are valid only for StorageGRID version 11.4.0. To verify which ports are correct for each node type, you should always consult the installation instructions for your version of StorageGRID.
  2. From the Network drop-down, select the network you want to test: Grid, Admin, or Client.
  3. Specify a range of IPv4 addresses for the hosts on that network.
    For example, you might want to probe the gateway on the network or the primary Admin Node.

    Specify a range using a hyphen, as shown in the example.

  4. Enter a TCP port number, a list of ports separated by commas, or a range of ports.

    Port Connectivity Test
  5. Click Test Connectivity.
    • If the selected port-level network connections are valid, the Port connectivity test passed message appears in a green banner. The nmap command output is listed below the banner.
      Port Connectivity Test Passed
    • If a port-level network connection is made to the remote host, but the host is not listening on one or more of the selected ports, the Port connectivity test failed message appears in a yellow banner. The nmap command output is listed below the banner.

      Any remote port the host is not listening to has a state of closed. For example, you might see this yellow banner when the node you are trying to connect to is in a pre-installed state and the StorageGRID NMS service is not yet running on that node.


      NMAP test yellow banner
    • If a port-level network connection cannot be made for one or more selected ports, the Port connectivity test failed message appears in a red banner. The nmap command output is listed below the banner.

      The red banner indicates that a TCP connection attempt to a port on the remote host was made, but nothing was returned to the sender. When no response is returned, the port has a state of "filtered" and is likely blocked by a firewall.
      Note: Ports with closed are also listed.

      NMAP test red banner