Get help


NetApp provides support for Cloud Manager and its cloud services in a variety of ways. Extensive free self-support options are available 24x7, such as knowledgebase (KB) articles and a community forum. Your support registration includes remote technical support via web ticketing.

Self support

These options are available for free, 24 hours a day, 7 days a week:

  • Knowledge base

    Search through the Cloud Manager knowledge base to find helpful articles to troubleshoot issues.

  • Communities

    Join the Cloud Manager community to follow ongoing discussions or create new ones.

  • Documentation

    The Cloud Manager documentation that you’re currently viewing.

  • Feedback email

    We value your input. Submit feedback to help us improve Cloud Manager.

NetApp support

In addition to the self-support options above, you can work with a NetApp Support Engineer to resolve any issues after you activate support.

  1. In Cloud Manager, click Help > Support.

  2. Choose one of the available options under Technical Support:

    1. Click Call Us to find phone numbers for NetApp technical support.

    2. Click Open an Issue, select one the options, and then click Send.

      A NetApp representative will review your case and get back to you soon.