Frequently asked questions for NetApp alerts
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This FAQ can help if you're just looking for a quick answer to a question about NetApp alerts.
Access to NetApp alerts
What's the NetApp alerts URL?
For the URL, in a browser, enter: https://console.netapp.com/ to access the NetApp Console.
Do you need a license to use NetApp alerts?
Using NetApp alerts requires a NetApp ONTAP 9.10 or greater license. The license does not need to be entered in NetApp Console digital wallet.
You do not need to have a trial license for NetApp alerts.
How do you enable NetApp alerts?
NetApp alerts does not require any enablement. The alerts option is automatically enabled on the NetApp Console left navigation.
To get going, when you use the Console agent, it will include the appropriate capabilities for NetApp alerts.
Does NetApp alerts available in standard, restricted, and private modes?
NetApp alerts can be deployed in the NetApp Console standard (public) only.
For an explanation about these modes across all NetApp Console services, refer to NetApp Console deployment modes.
How are access permissions handled?
Only NetApp Console organization admins have the ability to initiate NetApp alerts and discover workloads (because this involves committing to usage of a resource).
Alerts are shown to logged in users depending on their access to the cluster's resource in that NetApp Console organization.
View alerts
How long do I need to wait before I start getting alerts?
Wait a maximum of 15 minutes for initial discovery and after that a maximum of 5 minutes for alerts to appear. This varies from alert to alert.
*Why can't I see the alerts for ONTAP using direct mode without the Console agent?
NetApp alerts is available only using the on-premises standard Console agent. Using the direct mode does not monitor the clusters and does not display the alerts.
Why are some alerts disappearing from the Alerts list page?
The alerting feature keeps some alerts in an Active state and closes them after either the counter condition is met or a time period is reached. This varies from alert to alert.
To see all the alerts, select the Status column filter and select the Closed option.
Display of information
What device resolution is best?
The recommended device resolution for NetApp alerts is 1920x1080 or better.
Which browser should I use?
Any modern browser will work.