Get help with NetApp Console local deployment
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NetApp provides support for NetApp Console local deployment in a variety of ways. Extensive free self-support options are available 24x7, such as knowledge base (KB) articles and a community forum. You can register for support with the serial number of any storage resource associated with NetApp Console local deployment. Registration includes remote technical support through web ticketing.
Use self-support options
These options are available for free, 24 hours a day, 7 days a week:
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Documentation
The NetApp Console local deployment documentation that you're currently viewing.
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Search the NetApp Knowledge Base for articles that help you troubleshoot issues.
Open a support case with NetApp Console local deployment
Open a support case using one of the NetApp storage system serial numbers managed through your NetApp Console local deployment environment.
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Go to NetApp Support Site and sign in with your NetApp Support credentials.
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Select Cases and Parts > Create Technical Case.
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Enter the serial number of the NetApp storage system associated with the Console local deployment product experiencing the issue.
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Create a new case and select the appropriate category code for NetApp Console local deployment.
Download a support bundle
A support bundle includes recent logs and configuration information. You can download the latest bundle and send it to NetApp technical support if requested.
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Select Administration > Support to view the Support page.
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On the Support card, select Create to create a bundle of logs and configuration data.
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When the bundle is created, select Download. You're prompted to download a ZIP file.
The system keeps only one bundle at a time. Creating a new support bundle replaces the previous one.