Associate a Console agent with other folders and projects
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When an Organization admin creates a Console agent, the Console agent is automatically associated with currently selected project within the organization. Although someone with the Organization admin role can access to that Console agent from anywhere in the organization. Other members in your organization can only access that Console agent from the project in which it was created, unless you associate that Console agent with other projects.
Review how Console agent association works. Learn about using Console agent with Identity and Access.
A Folder or project admin can view all Console agents on the Agent page but can only associate Console agents with folders and projects they have permissions for. Learn more about the actions that a Folder or project admin can complete.
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Select Administration > Identity and access > Agents.
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From the table, find the Console agent that you want to associate.
Use the search above the table to find a specific Console agent or filter the table by resource hierarchy.
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To view the folders and projects linked to the Console agent, select
and then select View details.The page displays details about the folders and projects that are associated with the Console agent.
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Select Associate to folder or project.
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Select a folder or project and then select Accept.
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To associate the Console agent with an additional folder or project, select Add a folder or project and then select the folder or project.
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Select Associate Agent.
Associate the Console agent's resources with the same folders and projects from the Resources page.