Change E5700 host protocol

Contributors NetAppZacharyWambold netapp-jolieg

For an E5700 storage array, you can convert baseboard host ports as follows:

  • Fibre Channel (FC) to iSCSI

  • iSCSI to FC

  • iSER to InfiniBand (IB)

  • SRP to IB

  • NVMe to IB

  • NVMe to RoCE

Step 1: Determine whether you have dual-protocol SFPs

Use SANtricity System Manager to determine what type of SFP transceivers you have. Because these SFPs can be used with both FC and iSCSI protocols, they are referred to as dual-protocol or unified SFPs.

If your current SFPs support data rates of 16 Gbps and 10 Gbps, you can continue to use them after converting the host port protocol.

Steps
  1. From SANtricity System Manager, select Support.

  2. Select the Support Center tile.

  3. On the Support Resources tab, locate and select the Storage Array Profile link.

  4. Type SFP in the text box, and click Find.

  5. For each SFP listed in the Storage Array Profile, locate the entry for Supported data rate(s).

    sam1130 ss e2800 unified spf maint e5700
  6. Refer to the table to determine whether you can reuse the SFPs, as follows:

    Supported data rate(s) SFP type Supported protocol

    16 Gbps, 10 Gbps, 4 Gbps

    Dual-protocol

    • FC: 16 Gbps, 4 Gbps

    • iSCSI:10 Gbps

    10 Gbps

    10 Gbps

    iSCSI only

    16 Gbps, 8 Gbps, 4 Gbps

    16 Gbps

    FC only

    • If you have dual-protocol SFPs, you can continue using them after you convert the protocol.

      Note The dual-protocol SFPs do not support 1 Gb iSCSI. If you are converting host ports to iSCSI, be aware that the dual-protocol SFPs support only a 10 Gb link to the connected port.
    • If you have 16 Gbps SFPs, and you are converting host ports to iSCSI, you must remove the SFPs and replace them with dual-protocol or 10 Gbps SFPs after converting the protocol. As needed, you can also use 10 Gbps iSCSI copper by using a special Twin-Ax cable with SFPs.

      Note 8Gbps FC SFPs are NOT supported in the E28xx or E57xx controllers. ONLY 16Gbps and 32 Gbps FC SFPs are supported.
    • If you have 10 Gbps SFPs, and you are converting host ports to FC, you must remove the SFPs from these ports and replace them with dual-protocol or 16 Gbps SFPs after converting the protocol.

Step 2: Obtain the feature pack

To obtain the feature pack, you need the serial number from the controller shelf, a Feature Activation Code, and the Feature Enable Identifier for the storage array.

Steps
  1. Locate the serial number.

    1. From SANtricity System Manager, select Support  Support Center.

    2. With the Support Resources tab selected, scroll to the View top storage array properties section.

    3. Locate the Chassis Serial Number, and copy this value to a text file.

      sam1130 ss e2800 storage array profile sn smid copy maint e5700
  2. Locate the feature pack submodel ID.

    1. From the SANtricity System Manager, select Support.

    2. Select the Support Center tile.

    3. On the Support Resources tab, locate and select the Storage Array Profile link.

    4. Type feature pack submodel ID in the text box, and click Find.

    5. Locate the feature pack submodel ID for the starting configuration.

      storage array profile2 maint e5700
  3. Using the feature pack submodel ID, locate the corresponding Controller submodel ID for the starting configuration and find the Feature Activation Code for the desired ending configuration within the table below. Then, copy that Feature Activation Code to a text file.

    Note Baseboard ports are disabled when running an NVMe protocol on the HIC.
    Note If you are not using the IB HIC, you can ignore the HIC Ports column in the following tables:
    Encryption Capable Feature Activation Codes (Baseboard Port Only Conversions)

    Starting Configuration

    Ending Configuration

    Controller submodel ID

    Ports to Convert

    Controller Submodel ID

    Ports Converted To

    Feature Activation Code

    360

    FC baseboard ports

    362

    iSCSI baseboard ports

    SGL-2SB-ZEX13

    362

    iSCSI baseboard ports

    360

    FC baseboard ports

    5GI-4TB-ZW3HL

    Encryption Capable Feature Activation Codes

    Starting configuration

    Ending configuration

    Controller Submodel ID

    Baseboard Ports

    HIC Ports

    Controller Submodel ID

    Baseboard Ports

    HIC Ports

    Feature Activation Code

    360

    FC

    iSER

    361

    FC

    SRP

    UGG-XSB-ZCZKU

    362

    iSCSI

    iSER

    SGL-2SB-ZEX13

    363

    iSCSI

    SRP

    VGN-LTB-ZGFCT

    382

    Not Available

    NVMe/IB

    KGI-ISB-ZDHQF

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    YGH-BHK-Z8EKB

    361

    FC

    SRP

    360

    FC

    iSER

    JGS-0TB-ZID1V

    362

    iSCSI

    iSER

    UGX-RTB-ZLBPV

    363

    iSCSI

    SRP

    2G1-BTB-ZMRYN

    382

    Not Available

    NVMe/IB

    TGV-8TB-ZKTH6

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    JGM-EIK-ZAC6Q

    362

    iSCSI

    iSER

    360

    FC

    iSER

    5GI-4TB-ZW3HL

    361

    FC

    SRP

    EGL-NTB-ZXKQ4

    363

    iSCSI

    SRP

    HGP-QUB-Z1ICJ

    383

    Not Available

    NVMe/IB

    BGS-AUB-Z2YNG

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    1GW-LIK-ZG9HN

    363

    iSCSI

    SRP

    360

    FC

    iSER

    SGU-TUB-Z3G2U

    361

    FC

    SRP

    FGX-DUB-Z5WF7

    362

    iSCSI

    SRP

    LG3-GUB-Z7V17

    383

    Not Available

    NVMe/IB

    NG5-ZUB-Z8C8J

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    WG2-0IK-ZI75U

    382

    Not Available

    NVMe/IB

    360

    FC

    iSER

    QG6-ETB-ZPPPT

    361

    FC

    SRP

    XG8-XTB-ZQ7XS

    362

    iSCSI

    iSER

    SGB-HTB-ZS0AH

    363

    iSCSI

    SRP

    TGD-1TB-ZT5TL

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    IGR-IIK-ZDBRB

    383

    Not Available

    NVMe/IB

    360

    FC

    iSER

    LG8-JUB-ZATLD

    361

    FC

    SRP

    LGA-3UB-ZBAX1

    362

    iSCSI

    iSER

    NGF-7UB-ZE8KX

    363

    iSCSI

    SRP

    3GI-QUB-ZFP1Y

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    5G7-RIK-ZL5PE

    403

    Not Available

    NVMe/RoCE or NVMe/FC

    360

    FC

    iSER

    BGC-UIK-Z03GR

    361

    FC

    SRP

    LGF-EIK-ZPJRX

    362

    iSCSI

    iSER

    PGJ-HIK-ZSIDZ

    363

    iSCSI

    SRP

    1GM-1JK-ZTYQX

    382

    Not Available

    NVMe/IB

    JGH-XIK-ZQ142

    Non-Encryption Feature Activation Codes (Baseboard Port Only Conversions)

    Starting configuration

    Ending Configuration

    Controller submodel ID

    Ports to Convert

    Controller Submodel ID

    Ports Converted To

    Feature Activation Code

    365

    FC baseboard ports

    367

    iSCSI baseboard ports

    BGU-GVB-ZM3KW

    367

    iSCSI baseboard ports

    366

    FC baseboard ports

    9GU-2WB-Z503D

    Non-Encryption Feature Activation Codes

    Starting configuration

    Ending configuration

    Controller submodel ID

    Baseboard ports

    HIC ports

    Controller submodel ID

    Baseboard ports

    HIC ports

    Feature Activation Code

    365

    FC

    iSER

    366

    FC

    SRP

    BGP-DVB-ZJ4YC

    367

    iSCSI

    iSER

    BGU-GVB-ZM3KW

    368

    iSCSI

    SRP

    4GX-ZVB-ZNJVD

    384

    Not Available

    NVMe/IB

    TGS-WVB-ZKL9T

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    WGC-GJK-Z7PU2

    366

    FC

    SRP

    365

    FC

    iSER

    WG2-3VB-ZQHLF

    367

    iSCSI

    iSER

    QG7-6VB-ZSF8M

    368

    iSCSI

    SRP

    PGA-PVB-ZUWMX

    384

    Not Available

    NVMe/IB

    CG5-MVB-ZRYW1

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    3GH-JJK-ZANJQ

    367

    iSCSI

    iSER

    365

    FC

    iSER

    PGR-IWB-Z48PC

    366

    FC

    SRP

    9GU-2WB-Z503D

    368

    iSCSI

    SRP

    SGJ-IWB-ZJFE4

    385

    Not Available

    NVMe/IB

    UGM-2XB-ZKV0B

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    8GR-QKK-ZFJTP

    368

    iSCSI

    SRP

    365

    FC

    iSER

    YG0-LXB-ZLD26

    366

    FC

    SRP

    SGR-5XB-ZNTFB

    367

    iSCSI

    SRP

    PGZ-5WB-Z8M0N

    385

    Not Available

    NVMe/IB

    KG2-0WB-Z9477

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    2GV-TKK-ZIHI6

    384

    Not Available

    NVMe/IB

    365

    FC

    iSER

    SGF-SVB-ZWU9M

    366

    FC

    SRP

    7GH-CVB-ZYBGV

    367

    iSCSI

    iSER

    6GK-VVB-ZZSRN

    368

    iSCSI

    SRP

    RGM-FWB-Z195H

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    VGM-NKK-ZDLDK

    385

    Not Available

    NVMe/IB

    365

    FC

    iSER

    GG5-8WB-ZBKEM

    366

    FC

    SRP

    KG7-RWB-ZC2RZ

    367

    iSCSI

    iSER

    NGC-VWB-ZFZEN

    368

    iSCSI

    SRP

    4GE-FWB-ZGGQJ

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    NG1-WKK-ZLFAI

    405

    Not Available

    NVMe/RoCE or NVMe/FC

    365

    FC

    iSER

    MG6-ZKK-ZNDVC

    366

    FC

    SRP

    WG9-JKK-ZPUAR

    367

    iSCSI

    iSER

    NGE-MKK-ZRSW9

    368

    iSCSI

    SRP

    TGG-6KK-ZT9BU

    384

    Not Available

    NVMe/IB

    AGB-3KK-ZQBLR

    Note If your controller submodel ID is not listed, contact NetApp Support.
  4. In System Manager, locate the Feature Enable Identifier.

    1. Go to Settings  System.

    2. Scroll down to Add-ons.

    3. Under Change Feature Pack, locate the Feature Enable Identifier.

    4. Copy and paste this 32-digit number to a text file.

      sam1130 ss e2800 change feature pack feature enable identifier copy maint e5700
  5. Go to NetApp License Activation: Storage Array Premium Feature Activation, and enter the information required to obtain the feature pack.

    • Chassis serial number

    • Feature Activation Code

    • Feature Enable Identifier

      Note The Premium Feature Activation web site includes a link to “Premium Feature Activation Instructions.” Do not attempt to use those instructions for this procedure.
  6. Choose whether to receive the key file for the feature pack in an email or download it directly from the site.

Step 3: Stop host I/O

Stop all I/O operations from the host before converting the protocol of the host ports. You cannot access data on the storage array until you successfully complete the conversion.

This task applies only if you are converting a storage array that has already been in use.

Steps
  1. Ensure that no I/O operations are occurring between the storage array and all connected hosts. For example, you can perform these steps:

    • Stop all processes that involve the LUNs mapped from the storage to the hosts.

    • Ensure that no applications are writing data to any LUNs mapped from the storage to the hosts.

    • Unmount all file systems associated with volumes on the array.

      Note The exact steps to stop host I/O operations depend on the host operating system and the configuration, which are beyond the scope of these instructions. If you are not sure how to stop host I/O operations in your environment, consider shutting down the host.
      Caution Possible data loss — If you continue this procedure while I/O operations are occurring, the host application might lose data because the storage array will not be accessible.
  2. If the storage array participates in a mirroring relationship, stop all host I/O operations on the secondary storage array.

  3. Wait for any data in cache memory to be written to the drives.

    The green Cache Active LED (1) on the back of each controller is on when cached data needs to be written to the drives. You must wait for this LED to turn off. e5700 ib hic w cache led callouts maint e5700

  4. From the Home page of SANtricity System Manager, select View Operations in Progress.

  5. Wait for all operations to complete before continuing with the next step.

Step 4: Change the feature pack

Change the feature pack to convert the host protocol of the baseboard host ports, the IB HIC ports, or both types of ports.

Steps
  1. From SANtricity System Manager, select Settings  System.

  2. Under Add-ons, select Change Feature Pack.

    sam1130 ss system change feature pack maint e5700
  3. Click Browse, and then select the feature pack you want to apply.

  4. Type CHANGE in the field.

  5. Click Change.

    The feature pack migration begins. Both controllers automatically reboot twice to allow the new feature pack to take effect. The storage array returns to a responsive state after the reboot is complete.

  6. Confirm the host ports have the protocol you expect.

    1. From SANtricity System Manager, select Hardware.

    2. Click Show back of shelf.

    3. Select the graphic for either Controller A or Controller B.

    4. Select View settings from the context menu.

    5. Select the Host Interfaces tab.

    6. Click Show more settings.

    7. Review the details shown for the baseboard ports and the HIC ports (labeled “slot 1”), and confirm that each type of port has the protocol you expect.

What’s next?

Go to Complete host protocol conversion.