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Submit and view support cases for an AFX storage system

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If you have an issue that requires assistance, you can use ONTAP System Manager to submit a case to technical support. You can also use ONTAP System Manager to view cases that are in progress or closed.

Before you begin

You need to be registered with Active IQ to view support cases for your AFX storage system.

Steps

  1. To create and submit a new support case, in System Manager select:

    1. Cluster and then Support

    2. Go to NetApp Support

  2. To view a previously submitted case, in System Manager select:

    1. Cluster and then Support

    2. View my cases

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