Complete chassis replacement - AFF C30 and AFF C60
You must verify the HA state of the chassis and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
Step 1: Verify and set the HA state of the chassis
You must verify the HA state of the chassis, and, if necessary, update the state to match your storage system configuration.
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In Maintenance mode, from either controller, display the HA state of the local controller and chassis:
ha-config show
The HA state should be the same for all components.
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If the displayed system state for the chassis does not match your storage system configuration:
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Set the HA state for the chassis:
ha-config modify chassis HA-state
The value for HA-state should be ha.
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Confirm that the setting has changed:
ha-config show
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If you have not already done so, recable the rest of your storage system.
Step 2: Return the failed part to NetApp
Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return and Replacements page for further information.