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Identify performance issues in Active IQ Unified Manager

Contributors netapp-thomi netapp-aherbin
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If a performance event occurs, you can locate the source of the issue within Active IQ Unified Manager and use other tools to fix it. You might receive an email notification of an event or notice the event during daily monitoring.

Steps

  1. Click the link in the email notification, which takes you directly to the storage object having a performance event.

    If you…​

    Then…​

    Receive an email notification of an event

    Click the link to go directly to the event details page.

    Notice the event while analyzing the Event Inventory page

    Select the event to go directly to the event details page.

  2. If the event has crossed a system-defined threshold, follow the suggested actions in the UI to troubleshoot the issue.

  3. If the event has crossed a user-defined threshold, analyze the event to determine if you need to take action.

  4. If the issue persists, check the following settings:

    • Protocol settings on the storage system

    • Network settings on any Ethernet or fabric switches

    • Network settings on the storage system

    • Disk layout and aggregate metrics on the storage system

  5. If the issue persists, contact technical support for assistance.