Managing backups with NetApp SaaS Backup for Office 365 Edit on GitHub Request doc changes

After you have completed the setup process for NetApp SaaS Backup (formerly "NetApp Cloud Control"), you can use SaaS Backup for Office 365 to manage backups of Microsoft Exchange Online, Microsoft OneDrive for Business, and Microsoft SharePoint Online.

Supported templates for Microsoft SharePoint Online

Only the following templates are supported for Microsoft SharePoint Online backups.

  • STS#0 (Team Site)

  • BLOG#0 (Blog Site)

  • DEV#0 (Developer Site)

  • PROJECTSITE#0 (Project Site)

  • COMMUNITY#0 (Community Site)

  • BDR#0 (Document Center)

  • COMMUNITYPORTAL#0 (Community Portal)

  • ENTERWIKI#0 (Enterprise WIKI)

  • EHS#1 (Root site)

  • EHS#0 (Root site)

  • SITEPAGEPUBLISHING#0 (Communication site)

  • GROUP (Group site collection prefix)

Backup policies

SaaS Backup for Office 365 has three predefined tiers of backup policies. These policy tiers vary in backup frequency and data retention period, depending upon whether you are using SaaS Backup provided storage or BYOS.

You can move data between the three policies, but you cannot create new policies or change the parameters of the predefined tiers.

Backup policies for SaaS Backup provided storage

Backup policy Backup frequency Default data retention period

Tier 1

Once every 12 hours

3 years

Tier 2

Once every 18 hours

3 years

Tier 3

Once every 24 hours

3 years

Backup policies for BYOS

Backup policy Backup frequency Default data retention period

Tier 1

Once every 12 hours

Forever

Tier 2

Once every 18 hours

Forever

Tier 3

Once every 24 hours

Forever

Changing backup policies

If you want to change the backup frequency of your data, you can assign the data to a different backup policy tier.

Steps
  1. From the Dashboard, click the number above PROTECTED or UNPROTECTED in the box of the service you want to change.
    The number above PROTECTED indicates the number of mailboxes, MySites, or groups that are currently protected by a backup policy. The number above UNPROTECTED indicates the number of mailboxes, MySites, or groups that are not protected by a backup policy.
    number protected unprotected

  2. Select the items for which you want to change the backup policy.

  3. Click the Groups menu.
    groups menu

  4. Select the new policy tier for the backup.
    Note: Only the tier 3 policy is available for Microsoft Office 365 groups.

  5. Click Apply.

Updating backup settings

You can update your backup settings to control various backup options. Available backup settings vary based on service.

Backup setting Description Enabled Available in…​

Auto Sync

Enables the automatic scheduled synchronization of newly added or deleted users, OneDrives, or site collections once every 24 hours.

By default

Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Enable Restore of Recoverable Items

Enables the user to restore Microsoft Exchange recoverable items

Manually

Microsoft Exchange Online

Enable Backup of Recoverable Items

Enables the backup of Microsoft Exchange recoverable items. Only the tier 1 backup policy allows for the backup of recoverable items.

Manually

Microsoft Exchange Online

Include Workflows

Includes workflows in the backup

Manually

Microsoft SharePoint Online
Microsoft Office 365 Groups

Include List Views

Includes view of list in backup

Manually

Microsoft SharePoint Online
Microsoft Office 365 Groups

Include Version History

Enables maintenance of multiple file versions in the backup.
Note: This setting only applies to individual files. It does not apply to entire folders, tiers, or services.

By default

Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Number of Versions

Sets the number of backup file versions to maintain.
By default, the latest version is automatically backed up, even if this setting is not enabled.

Set to 20 by default

Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Steps
  1. Click Services from the left navigation pane.
    services

  2. Click Microsoft Office 365.
    mso365 settings

  3. Under Manage Services, click the backup settings icon configure icon next to the service that you need to update.
    A list of your backup settings available for the selected service is displayed.

  4. Select the desired backup settings.

  5. Click Confirm.

Performing an immediate backup of a service

As needed, you can perform an immediate backup of any Microsoft Office 365 service.

Steps
  1. From the Dashboard, click the number above PROTECTED in the box of the service for which you want to perform an immediate backup.

  2. Select the items that you want to back up.

  3. Click Backup Now.
    backup now
    A message is displayed indicating that the selected services will be placed in the job queue for backup.

  4. Click Confirm.
    A message is displayed indicating that the backup job was created.

  5. Click View the job progress to monitor the progress of the backup.

Canceling a job

If you have initiated an immediate backup or an immediate restore, but need to cancel it before it is completed, you can do so.

Steps
  1. Click Jobs from the left navigation pane.
    jobs button

  2. Under Recent Running Jobs, click the job that you want to cancel.

  3. Click Cancel.
    The progress of the cancelled job is displayed under Recent Completed Jobs.