Managing backups with NetApp SaaS Backup for Office 365 Edit on GitHub

After you have completed the setup process for NetApp SaaS Backup (formerly "NetApp Cloud Control"), you can use SaaS Backup for Office 365 to manage backups of Microsoft Exchange Online, Microsoft OneDrive for Business, and Microsoft SharePoint Online.

Supported templates for Microsoft SharePoint Online

Only the following templates are supported for Microsoft SharePoint Online backups.

  • STS#0 (Team Site)

  • BLOG#0 (Blog Site)

  • DEV#0 (Developer Site)

  • PROJECTSITE#0 (Project Site)

  • COMMUNITY#0 (Community Site)

  • BDR#0 (Document Center)

  • COMMUNITYPORTAL#0 (Community Portal)

  • ENTERWIKI#0 (Enterprise WIKI)

  • EHS#1 (Root site)

  • EHS#0 (Root site)

  • SITEPAGEPUBLISHING#0 (Communication site)

  • GROUP (Group site collection prefix)

Backup policies

SaaS Backup for Office 365 has three predefined tiers of backup policies. These policy tiers vary in backup frequency and data retention period, depending upon whether you are using SaaS Backup provided storage or BYOS.

You can move data between the three policies, but you cannot create new policies or change the parameters of the predefined tiers.

Backup policies for SaaS Backup provided storage

Backup policy Backup frequency Data retention period

Tier 1

Once every 12 hours

365 days

Tier 2

Once every 18 hours

365 days

Tier 3

Once every 24 hours

365 days

Backup policies for BYOS

Backup policy Backup frequency Data retention period

Tier 1

Once every 12 hours

Unlimited

Tier 2

Once every 18 hours

Unlimited

Tier 3

Once every 24 hours

Unlimited

Backup policies with an Active status are policies to which items have been assigned for backup. Backup policies with an Inactive status do not have items assigned for backup.

Changing backup policies

If you want to change the backup frequency of your data, you can assign the data to a different backup policy tier.

Steps
  1. From the Dashboard, select the service that you want to change.

  2. Click view next to the number of protected mailboxes, MySites, sites, or groups.

  3. Select the items for which you want to change the backup policy.

  4. Click the Groups menu.
    groups menu

  5. Select the new policy tier for the backup.
    Note: Only the tier 3 policy is available for Microsoft Office 365 groups.

  6. Click Apply.

Updating backup settings

You can update your backup settings to control various backup options. Available backup settings vary based on service.

Backup setting Description Enabled Available in…​

Auto Sync

Enables the automatic scheduled synchronization of newly added or deleted users, OneDrives, or site collections once every 24 hours.

By default

Microsoft Exchange Online
Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Enable Restore of Recoverable Items

Enables the user to restore Microsoft Exchange recoverable items

Manually

Microsoft Exchange Online

Enable Backup of Recoverable Items

Enables the backup of Microsoft Exchange recoverable items. Only the tier 1 backup policy allows for the backup of recoverable items.

Manually

Microsoft Exchange Online

Include Workflows

Includes workflows in the backup

Manually

Microsoft SharePoint Online
Microsoft Office 365 Groups

Include List Views

Includes view of list in backup

Manually

Microsoft SharePoint Online
Microsoft Office 365 Groups

Include Version History

Enables maintenance of multiple file versions in the backup.
Note: This setting only applies to individual files. It does not apply to entire folders, tiers, or services.

By default

Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Number of Versions

Sets the number of backup file versions to maintain.
By default, the latest version is automatically backed up, even if this setting is not enabled.

Set to 20 by default

Microsoft SharePoint Online
Microsoft OneDrive for Business
Microsoft Office 365 Groups

Steps
  1. Click Services from the left navigation pane.
    services

  2. Click the Microsoft Office 365 settings icon.
    configure icon

  3. Click Settings next to the service that you need to update.
    settings
    A list of your backup settings available for the selected service is displayed.

  4. Select the desired backup settings.

  5. Click Confirm.

Performing an immediate backup of a service

As needed, you can perform an immediate backup of any Microsoft Office 365 service.

Steps
  1. From the Dashboard, select the service for which you want to perform an immediate backup.

  2. Click view next to the number of protected mailboxes, MySites, sites, or groups.

  3. Select the items that you want to back up.

  4. Click Backup Now.
    backup now
    A message is displayed indicating that the selected services will be placed in the job queue for immediate backup.

  5. Click Confirm.
    A message is displayed indicating that the backup job was created.

  6. Click View the job progress to monitor the progress of the backup.

Canceling a job

If you have initiated an immediate backup or an immediate restore but need to cancel it before it is completed, you can do so.

Steps
  1. Click Jobs from the left navigation pane.
    jobs button

  2. Select the Most Recent tab.

  3. Under Recent Running Jobs, click the job that you want to cancel.

  4. Click Cancel.
    The progress of the cancelled job is displayed under Recent Completed Jobs.