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Within NetApp SaaS Backup for Office 365 you can manage permissions with Azure Active Directory and you can grant permissions to enable shared mailboxes.

Synchronizing user permissions with Azure Active Directory

You can manually synchronize your user permissions with Azure Active Directory from within SaaS Backup for Office 365.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Rediscover Permissions.
    rediscover permissions
    If permissions for a services are discovered, the service is displayed with the option to active.

Granting permissions to enable shared mailboxes

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Grant Consent.
    grant consent
    You are redirected to the Azure authorization page for authentication.

  4. Select your tenant account.

  5. Accept the permissions.
    Your shared mailboxes will be discovered during the next scheduled Auto Sync or you can perform a Sync Now. If you Sync Now, it will take a few minutes for your shared mailboxes to be discovered.

  6. To access shared mailboxes after an Auto Sync or a Sync Now do the following:

    1. Click Services from the left navigation pane.
      Screenshot of services button

    2. Click Microsoft Exchange Online.

    3. Click the number of unprotected mailboxes.

    4. Click the Shared tab.