Within NetApp SaaS Backup (formerly named "NetApp Cloud Control") you can activate new services, deactivate existing services, synchronize your service account users, and grant permissions to service accounts.

Activating a service

If needed, you can activate one or more SaaS Backup for Office 365 services. Microsoft Exchange Online or Microsoft SharePoint Online must be activated before you can activate Microsoft Office 365 Groups.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Activate next to the service that you want to activate.

  4. Click Confirm.

Deactivating a service

If needed, you can deactivate one or more of your SaaS Backup for Office 365 services. If you deactivate a service, all of the schedules associated with that service are removed and no further backup is performed. You can still view the last backup that occurred before deactivation and you can still perform restores.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Deactivate next to the service that you want to deactivate.

  4. Click Confirm.

Managing service accounts

If needed, you can add permissions to a service account user. Service accounts are used to perform concurrent backups efficiently.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click the + icon next to Manage Service Accounts.

  4. Click Confirm to be redirected to the Microsoft Office 365 sign-in page to grant permissions.

Synchronizing user accounts, sites, and groups

By default, your user accounts, sites, and groups are automatically synchronized with SaaS Backup for Office 365 once every 24 hours. However, if you make changes and you want to synchronize SaaS Backup for Office 365 with your service before the next scheduled Auto Sync, you can initiate an immediate synchronization.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 settings icon.
    mso365 settings

  3. Click Sync Now next to the service that you want to synchronize.
    sync now
    New users are discovered and added in an unprotected state. If you want newly discovered users to be backed up, you must change the backup policy of the users from unprotected to one of the predefined tier groups.

  4. Click Confirm.

  5. Click View the job progress to monitor the progress.
    When the job is complete, you can click the job under Recent Completed Jobs to view the number of users that were added or removed during the synchronization. Changes to user accounts are indicated as follows:

    • Rediscovered users indicates the number of unchanged user accounts.

    • Deactivated users indicates the number of deleted user accounts.

    • Newly added users indicates the number of new user accounts.

Synchronizing user permissions with Azure Active Directory

You can manually synchronize your user permissions with Azure Active Directory from within SaaS Backup for Office 365.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Rediscover Permissions.
    rediscover permissions
    If permissions for a services are discovered, the service is displayed with the option to active.

Adding a license

Education domains can have a license for faculty and a separate license for students.

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click bluecircle icon icon in the right corner.

  3. Enter the license information.

  4. Click Validate Subscription.

  5. Click Next.

  6. Click Save.

Granting permissions to enable shared mailboxes

Steps
  1. Click Services from the left navigation pane.
    Screenshot of services button

  2. Click the Microsoft Office 365 link.
    mso365 settings

  3. Click Grant Consent.
    grant consent
    You are redirected to the Azure authorization page for authentication.

  4. Select your tenant account.

  5. Accept the permissions.
    Your shared mailboxes will be discovered during the next scheduled Auto Sync or you can perform a Sync Now. If you Sync Now, it will take a few minutes for your shared mailboxes to be discovered.
    Sychronizing user accounts, sites, and groups

  6. To access shared mailboxes after an Auto Sync or a Sync Now do the following:

    1. Click Services from the left navigation pane.
      Screenshot of services button

    2. Click Microsoft Exchange Online.

    3. Click the number of unprotected mailboxes.

    4. Click the Shared tab.

Creating a new MS Office 365 service account

Steps
  1. Log in to your Office 365 Management portal using an account with administrative privileges.

  2. Click on the App Launcher icon.

  3. Click Admin.

  4. Click Users.
    Screenshot of users icon

  5. Click Add a user to create a new account.

  6. Enter the required information into the form.

    1. Select Let me create the password and deselect Make this user change their password when they first sign in.

    2. For Role, select Customized Administrator; then select Exchange administrator and SharePoint administrator.

    3. Select Create user without product license.

Purging a user, site collection, or Office 365 group

You can completely remove all the data associated with a user, site collection, or Office 365 group.

Steps
  1. Click the configuration icon next to your SaaS Backup userid in the top left corner.

  2. Select Account Settings.

  3. Click the Retain and Purge tab.

  4. Under Purge Data, select the Type of Service (Exchange, OneDrive, or SharePoint) from the dropdown menu.

  5. Search for the user, site collection, or Office 365 group that you want to purge.
    For Microsoft Exchange Online or OneDrive for Business, enter user or Office 365 group name. For SharePoint Online, enter the site collection name.

  6. When the search result returns, click the bluecircle icon to select the user, site collection, or Office 365 group.

  7. Click Save.

  8. Click Yes to confirm that you want purge the data.