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SaaS Backup for Microsoft 365

Restore from a previous backup

Contributors netapp-rlithman
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By default, only your most recent backup is available for restore.

Steps

  1. From the Dashboard, click the number above PROTECTED in box of the service for which you want to perform the restore.

    • For shared mailboxes, click the SHARED tab.

    • For archive mailboxes, click the ARCHIVE tab. Note: Archive mailboxes are restored to the user's regular mailbox.

    • For regular mailboxes, remain on the USER tab.

  2. Click the item that you want to restore.

  3. Click View Backup History.

    A calendar is displayed. Dates for which backups are available are indicated by a green circle.

  4. If you want to display the items backed up over a select number of days, click Show Selected Backups and select one of the pre-defined number of days from the drop-down menu.

  5. Otherwise, click the date of the backup that you want to restore and then select the specific backup.

  6. Select the items that you want to restore.

  7. Click image of restore button

  8. Select a restore option:

    1. If you are restoring mailboxes for Microsoft Exchange Online or a mailbox for a Microsoft 365 Group, select one of the following options:

      • Restore to the same mailbox

        If you are restoring to the same mailbox, by default, a restore folder with the current date and time stamp is created in the original content location containing the backup copy. If you select Replace the existing content, then your current data is completely replaced by the backup.

      • Restore to another mailbox

        If you restore to another mailbox, you must enter the destination mailbox in the search field. You can type in a portion of the destination email address in the search field to initiate an automatic search for matching destination mailboxes.

    2. If you are restoring MySites for Microsoft OneDrive for Business, select one of the following options:

      • Restore to the same MySite

        If you are restoring individual files to the same MySite, by default, a restore folder with the current date and time stamp is created in the original content location containing the backup copy. If you select Replace the existing content, then your current data is completely replaced by the backup. If you are restoring an entire folder, the option to Replace the existing content is not available.

      • Restore to a different MySite

        If you restore to a different MySite, you must enter the destination MySite in the search field. You can type in a portion of the destination MySite in the search field to initiate an automatic search for matching destination MySites.

    3. If you are restoring sites for Microsoft SharePoint Online, you can restore to the same site or to a different site. If you are restoring a Microsoft 365 group site, you can only restore to the same site.

      • Restore to the same site

        If you restore to the same site, then by default, a restore folder with the current date and time stamp is created in the original file location containing the backup copy. If you select the Overwrite with merge option, no restore folder is created. If the version of the backup file and the current file match, the backup is restored to the original location. Any new content in the destination is ignored and unaffected. For example, if the backup contains File1 version5 and the destination contains File1 version 6, a restore with the Overwrite with Merge option selected fails. If you select the Replace the existing content option, the current version of the data is completely replaced with the backup copy.

      • Restore to a different site

        If you restore to a different site, you must enter the destination site into the search field. You can type a portion of the destination site into the search field to initiate an automatic search for matching sites.

  9. Click Confirm.

    A message is displayed indicating that the restore job is created.

  10. Click View the job progress to monitor the progress of the restore.