Upgrading from a trial subscription Edit on GitHub Request doc changes

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When you upgrade from a trial subscription to a licensed subscription, your trial data is only preserved if you keep the same backup storage destination type and the same backup storage region.

If the backup destination of your trial subscription is…​ And the backup destination of your licensed subscription is…​ Your trial data is…​

Amazon S3 provided by SaaS Backup

Amazon S3 provided by SaaS Backup

Preserved

Azure Blob provided by SaaS Backup

Azure Blob provided by SaaS Backup

Preserved

BYOS

The same BYOS target

Preserved

Amazon S3 provided by SaaS Backup

BYOS

Not migrated

Azure Blob provided by SaaS Backup

BYOS

Not migrated

BYOS

A different BYOS target

Not migrated

BYOS

Amazon S3 provided by SaaS Backup

Not migrated

BYOS

Azure Blob provided by SaaS Backup

Not migrated

If you change your backup storage destination type, your trial data is lost. Any change to your backup destination region also results in data loss.

Steps
  1. Click Screenshot of services button from the left navigation pane.

  2. Click the Microsoft Office 365 link.

    Screenshot of Microsoft Office 365 button

  3. Under Subscription details, click Screenshot of upgrade button.

  4. Select your upgrade option, and then click Next.
    If you are purchasing through AWS Marketplace, select AWS Marketplace. Otherwise, select NetApp License.

  5. If you selected NetApp License:

    1. Enter the license information, and then click Validate Subscription.
      A confirmation of your license information is displayed.

    2. Click Next.
      Your subscription storage information and including your storage destination and region is displayed.

    3. If you want to change your destination storage type or destination storage region, do the following:

      1. Select your new destination storage type and/or region.
        Note: If you change the destination of your storage or your destination region, NetApp SaaS Backup for Office 365 does not migrate the trial data. You must agree to proceed.

        Screen for user acceptance that data is not migrated with change of destination storage

      2. If you are changing the destination storage type, enter the required information and click Test Connection.

      3. Click Next.

      4. Review your configuration, and then click Save.

    4. If you want to keep the same destination storage type and destination storage region, review your configuration and click Save.

  6. If you selected AWS Marketplace:
    NOTE: Licensed subscriptions through AWS marketplace can only use the Amazon S3 storage provided by SaaS Backup. If you used a BYOS storage option for your trial subscription, your trial data is not migrated.

    1. Click the link to Go to the AWS Marketplace.

    2. Follow the Marketplace instructions.

    3. Sign in to SaaS Backup for Office 365 with your Microsoft Office 365 account.

    4. Click the Microsoft Office 365 settings icon.

      Screenshot of configuration icon

    5. Under Subscription details, click Screenshot of activate button.
      If you used a BYOS option for your trial subscription a warning is displayed. SaaS Backup for Office 365 does not migrate the trial data to the new destination. You must agree to proceed.

      Screen for user acceptance that data is not migrated with change of destination storage
      NOTE: If you select to have fewer users in your licensed subscription than in your trial subscription, all user accounts are moved to the unprotected tier when the licensed subscription is activated. After activation, you must manually move the desired accounts into a protected tier.

    6. Click Save.