Upgrading from a trial subscription Edit on GitHub

When you upgrade from a trial subscription to a licensed subscription, your trial data is only preserved if you do not change your backup storage destination.

If you change your backup storage destination when you upgrade, your trial data is not migrated to the new destination.

If the backup destination of your trial subscription is…​ And the backup destination of your licensed subscription is…​ Your trial data is…​

Amazon S3 provided by SaaS Backup

Amazon S3 provided by SaaS Backup

Preserved

Azure Blob provided by SaaS Backup

Azure Blob provided by SaaS Backup

Preserved

BYOS

The same BYOS target

Preserved

Amazon S3 provided by SaaS Backup

BYOS

Not migrated

Azure Blob provided by SaaS Backup

BYOS

Not migrated

BYOS

A different BYOS target

Not migrated

BYOS

Amazon S3 provided by SaaS Backup

Not migrated

BYOS

Azure Blob provided by SaaS Backup

Not migrated

Steps
  1. Click Services from the left navigation pane.
    Screenshot of the services button

  2. Click the Microsoft Office 365 settings icon.
    Screenshot of the configuration icon

  3. Under Subscription details, click Upgrade.
    Screenshot of upgrade button

  4. Select your upgrade option, and then click Next.
    If you are purchasing through AWS Marketplace, select AWS Marketplace. Otherwise, select NetApp License.

  5. If you selected NetApp License:

    1. Enter the license information, and then click Validate Subscription.
      A confirmation of your license information is displayed.

    2. Click Next.
      Your previous subscription storage information and your new subscription storage information is displayed.
      Depending upon the storage destination used during your trial license and your storage destination selected for your licensed subscription, you might be presented with the option to keep the same destination used during your trial.

      1. If you are presented with this option and you want to keep the same destination, click Next, and then Save.

      2. If you are presented with this option and you want to change the storage destination, select No.
        Note: If you change the destination of your storage, NetApp SaaS Backup for Office 365 does not migrate the trial data to the new destination. You must agree to proceed.
        Screen for user acceptance that data is not migrated with change of destination storage

        1. Select your new destination storage type, and then enter the required information.

        2. Click Test Connection.

        3. Click Next.

        4. Review your configuration, and then click Save.

  6. If you selected AWS Marketplace:
    NOTE: Licensed subscriptions through AWS marketplace can only use the Amazon S3 storage provided by SaaS Backup. If you used a BYOS storage option for your trial subscription, your trial data is not migrated.

    1. Click the link to Go to the AWS Marketplace.

    2. Click Continue.
      Screenshot of AWS continue button

    3. Click Modify your current contract.
      Screenshot of notice that you will be subscribed to this software and agree that your use is subject to the pricing terms

    4. Enter the requested information to upgrade to the licensed subscription.

    5. Click the link to set up your account.
      You are redirected to the SaaS Backup page.

    6. Sign in to SaaS Backup for Office 365 with your Microsoft Office 365 account.

    7. Click the Microsoft Office 365 settings icon.
      Screenshot of configuration icon

    8. Under Subscription details, click Activate.
      Screenshot of activate button
      If you used a BYOS option for your trial subscription a warning is displayed. SaaS Backup for Office 365 does not migrate the trial data to the new destination. You must agree to proceed.
      Screen for user acceptance that data is not migrated with change of destination storage
      NOTE: If you select to have fewer users in your licensed subscription than in your trial subscription, all user accounts are moved to the unprotected tier when the licensed subscription is activated. After activation, you must manually move the desired accounts into a protected tier.

    9. Click Save.