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Backup policies

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SaaS Backup for Salesforce has three predefined tiers of backup policies. These policy tiers vary in backup frequency and data retention period. Production Instances can only be protected by the tier 1 policy. Sandbox Instances can be protected by the tier 2 and tier 3 policies.

Backup policies with an Active status are polices to which items have been assigned for backup. Backup polices with an Inactive status do not have items assigned for backup.

Backup policy Backup frequency Default data retention period Available to protect

Tier 1

Once every 12 hours

3 years

Production Instance

Tier 2

Once every 18 hours

2 years

Sandbox Instance

Tier 3

Once every 24 hours

2 years

Sandbox Instance

Unprotected

Not backed up

Not backed up

Production and Sandbox Instances