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Set up email notifications for BMC alerts

Contributors netapp-perveilerk netapp-pcarriga
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If you want email notifications to be sent when alerts occur, use the BMC interface to configure SMTP settings, users, LAN destinations, alert policies, and event filters.

Note BMC settings made by this procedure might not be preserved if a controller or appliance fails and has to be replaced. Make sure you have a record of all settings you have applied, so they can be easily reapplied after a hardware replacement if necessary.
StorageGRID 11.9 and later
Before you begin

You know how to access the BMC dashboard.

About this task

In the BMC interface, use the User Management and Platform Event Filters options on the Settings page to configure email notifications.

These instructions show the latest version of BMC firmware available for some StorageGRID appliances. Your StorageGRID appliance might have a BMC firmware version that is slightly different.

  • The BMC firmware updates during StorageGRID software upgrades. If you are not running the latest version of StorageGRID software, you can update your appliance to the latest StorageGRID version to install the latest BMC firmware version available for your appliance.

  • If your BMC appears different before or after a StorageGRID update:

    • See instructions on the StorageGRID 11.8 tab.

    • Use the StorageGRID BMC might also have information to help you adapt these instructions for your BMC version.

Steps

  1. Configure email notifications as one or more LAN destinations.

    1. From the BMC dashboard, select Settings > Platform Event Filters > LAN Destinations.

    2. For Destination Type, select E-Mail.

    3. Select a BMC Username to receive the email alert from the list of BMC users. Alert email will be sent to the email address configured for this user. NOTE: To configure BMC users, select Settings > User Management. See the User Management section of the BMC User Guide for more information.

    4. Enter an Email Subject and Email Message for the email alert.

      Note An Email Subject and Email Message are not used for AMI-Format email users.

    5. Select Save.

  2. See the Platform Event Filters section of the BMC User Guide for information about using the BMC to configure Alert Policies and Event Filters.

StorageGRID 11.8
Before you begin

You know how to access the BMC dashboard.

About this task

In the BMC interface, you use the SMTP Settings, User Management, and Platform Event Filters options on the Settings page to configure email notifications.

BMC Settings menu
Steps

  1. Configure SMTP settings for BMC.

    1. Select Settings > SMTP Settings.

    2. For Sender Email ID, enter a valid email address.

      This email address is provided as the From address when the BMC sends email.

  2. Set up users to receive alerts.

    1. From the BMC dashboard, select Settings > User Management.

    2. Add at least one user to receive alert notifications.

      The email address you configure for a user is the address the BMC sends alert notifications to. For example, you could add a generic user, such as “notification-user,” and use the email address of a technical support team email distribution list.

  3. Configure the LAN destination for alerts.

    1. Select Settings > Platform Event Filters > LAN Destinations.

    2. Configure at least one LAN destination.

      • Select Email as the Destination Type.

      • For BMC Username, select a user name that you added earlier.

      • If you added multiple users and want all of them to receive notification emails, add a LAN Destination for each user.

    3. Send a test alert.

  4. Configure alert policies so you can define when and where the BMC sends alerts.

    1. Select Settings > Platform Event Filters > Alert Policies.

    2. Configure at least one alert policy for each LAN destination.

      • For Policy Group Number, select 1.

      • For Policy Action, select Always send alert to this destination.

      • For LAN Channel, select 1.

      • In the Destination Selector, select the LAN destination for the policy.

  5. Configure event filters to direct alerts for different event types to the appropriate users.

    1. Select Settings > Platform Event Filters > Event Filters.

    2. For Alert Policy Group Number, enter 1.

    3. Create filters for every event you want the Alert Policy Group to be notified about.

      • You can create event filters for power actions, specific sensor events, or all events.

      • If you are uncertain which events to monitor, select All Sensors for Sensor Type and All Events for Event Options. If you receive unwanted notifications, you can change your selections later.