Multi-Factor Authentication (MFA)
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NetApp Virtual Desktop Service (VDS) includes an SMS/Email based MFA service at no additional charge. This service is independent of any other services (e.g. Azure Conditional Access) and can be used to secure administrator logins to VDS and user logins to virtual desktops.
VDS MFA can be assigned to admin users, individual end users or applied to all end users
VDS MFA can send SMS or Email notifications
VDS MFA has a self-service initial setup and reset function
This guide walks you thru the setup of MFA along with an illustration of the end user experience
Enabling MFA for Individual Users
MFA can be enabled for individual users on the user detail page by clicking Multi-factor Auth Enabled
Workspaces > Workspace Name > Users & Groups > User Name > Multi-factor Auth Enabled > Update
MFA can also be assigned to all users, if this setting is in place, the checkbox will be checked and (via Client Settings) will be appended to the checkbox label.
Requiring MFA for All Users
MFA can be enabled and enforced across all users on the workspace detail page by clicking MFA for All Users Enabled
Workspaces > Workspace Name > MFA for All Users Enabled >Update
Enabling MFA for Individual Administrators
MFA is also available for administrator accounts accessing the VDS portal. This can be enabled per administrator on the admin detail page.
Admins > Admin Name > Multi-Factor Auth Required > Update
On the first login after enabling MFA, the user of admin will be prompted to enter an email address or mobile phone number. They’ll receive a confirmation code to enter and confirm successful enrollment.