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OnCommand Workflow Automation 5.1

Cannot view Performance Advisor data in WFA

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If you cannot view Performance Advisor data in WFA or if the data acquisition process from the Performance Advisor data source fails, you should perform certain actions to troubleshoot the issue.

  • Ensure that you have specified the credentials of an Active IQ Unified Manager user with a minimum role of GlobalRead when configuring Performance Advisor as a data source in WFA.

  • Ensure that you have specified the correct port when configuring Performance Advisor as a data source in WFA.

    By default, Active IQ Unified Manager uses port 8088 for an HTTP connection and port 8488 for an HTTPS connection.

  • Ensure that performance data is collected by the Active IQ Unified Manager server.