Cleaning the vSphere cached downloaded plug-in packages

If plug-ins are not updated automatically after deploying or upgrading the virtual appliance for VSC, VASA Provider, and SRA, you should clean up the cached download plug-in packages on the browser and on the vCenter Server to resolve vCenter Server plug-in issues.

Procedure

  1. Logout from your existing vSphere web client or vSphere Client.
  2. Remove the browser cache.
  3. Remove the vSphere Client cached plug-in packages.
    If you are using... Perform the following...
    Windows vCenter server Remove the following folders com.netapp.vasa.vvol.webclient-x.x.x.xxxx, com.netapp.nvpf.webclient-x.x.x.xxxx, and com.netapp.vsch5-x.x.x.xxxx located at:
    • vSphere Web Client path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity
    • vSphere Client(HTML5) path: C:\ProgramData\VMware\vCenterServer\cfg\vsphere-ui\vc-packages\vsphere-client-serenity
    VCSA
    1. SSH into the VCSA appliance.
    2. Change directories to the vCenter web client UI extensions directory using cd /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity
    3. Remove the cached plugin packages using the commands:
      • rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx
      • rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx
      • rm -rf com.netapp.vsch5-x.x.x.xxxx
    4. Change directories to the vCenter client(HTML5) UI extensions directory using cd /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity
    5. Remove the cached plugin packages using the commands:
      • rm -rf com.netapp.vasa.vvol.webclient-x.x.x.xxxx
      • rm -rf com.netapp.nvpf.webclient-x.x.x.xxxx
      • rm -rf com.netapp.vsch5-x.x.x.xxxx
  4. Login to vSphere and restart vSphere Web client and vSphere Client services by using the following commands:
    • service-control --stop vsphere-client vsphere-ui
    • service-control --start vsphere-client vsphere-ui