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Troubleshooting installation issues

Contributors netapp-lhalbert

If any problems occur while installing your StorageGRID system, you can access the installation log files. Technical support might also need to use the installation log files to resolve issues.

The following installation log files are available from the container that is running each node:

  • /var/local/log/install.log (found on all grid nodes)

  • /var/local/log/gdu-server.log (found on the primary Admin Node)

The following installation log files are available from the host:

  • /var/log/storagegrid/daemon.log

  • /var/log/storagegrid/nodes/node-name.log

To learn how to access the log files, see the instructions for monitoring and troubleshooting StorageGRID. For help troubleshooting appliance installation issues, see the installation and maintenance instructions for your appliances. If you need additional help, contact technical support.

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