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cf.ic events

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cf.ic.cc.config.changed

Severity

NOTICE

Description

This message occurs when the controller configuration is changed from a single enclosure HA configuration to a dual enclosure HA configuration.

Corrective Action

If the controller is part of a dual enclosure HA configuration, make sure that the psm-cc-config? environment variable is unset and reboot.

Syslog Message

HA interconnect: Controller configuration was changed from single enclosure HA configuration to dual enclosure HA configuration.

Parameters

(None).

cf.ic.clientinitFailed

Severity

ERROR

Description

This message occurs when the interconnect client fails to initialize due to remote VI setup failure.

Corrective Action

Reboot the controller. Contact NetApp technical support if the problem persists.

Syslog Message

HA interconnect: Initialization failure for %s client.

Parameters

client (STRING): Name of the client that failed to initialize.

cf.ic.disabled

Severity

ERROR

Description

This message occurs when the HA interconnect is disabled by the ic-type environment variable.

Corrective Action

Either remove the HA interconnect from the controller or change the ic-type environment variable.

Syslog Message

HA interconnect: Card in slot %d has been disabled because of the ic-type environment variable.

Parameters

slot (INT): Slot that the interconnect is in.

cf.ic.driver.flush.idWarn

Severity

NOTICE

Description

This message occurs when the HA interconnect cannot process a flush request for a particular driver I/O request.

Corrective Action

(None).

Syslog Message

HA interconnect: Flush %s failed for channel %d and ID %d.

Parameters

s (STRING): Name of the error.
nvidx (INT): Interconnect channel.
wrid (INT): Work request ID.

cf.ic.failed.memReg

Severity

INFORMATIONAL

Description

This message occurs when memory registration fails.

Corrective Action

(None).

Syslog Message

HA interconnect: Memory registration operation failed at %d.

Parameters

source (INT): Source for the memory operation.

cf.ic.flush.ACKWarn

Severity

NOTICE

Description

This message occurs when the HA interconnect cannot send acknowledgments through its completion channel.

Corrective Action

(None).

Syslog Message

HA interconnect: Flush completion %s error.

Parameters

s (STRING): Name of the error.

cf.ic.flush.MemError

Severity

ERROR

Description

This message occurs during boot time initialization, when the HA interconnect encounters an error with memory registration or allocation.

Corrective Action

Reboot the controller to restart the HA interconnect. Contact NetApp technical support if the problem persists.

Syslog Message

HA interconnect: Flush memory %s error.

Parameters

s (STRING): Name of the error.

cf.ic.flush.oodIinitFailed

Severity

ERROR

Description

This message occurs when there is a failure in the initialization of a NIC to enable out-of-order delivery on the HA interconnect.

Corrective Action

Reboot the controller to enable HA interconnect flushing. Contact NetApp technical support if the problem persists.

Syslog Message

HA interconnect: Flush out-of-order delivery initialization failed.

Parameters

(None).

cf.ic.heartBeatFailed

Severity

ERROR

Description

This message occurs when heartbeats cannot be sent or received over the HA interconnect.

Corrective Action

Verify that both controllers in the HA pair are operational. If this message persists, disable and reenable the links one at a time by using the (privilege: advanced) "system ha interconnect link off" and "system ha interconnect link on" commands.

Syslog Message

HA interconnect: Heartbeat failed.

Parameters

(None).

cf.ic.initFailed

Severity

ERROR

Description

This message occurs when the driver fails to find an HA interconnect adapter or the interconnect is nonfunctional.

Corrective Action

Verify that the High Availability interconnect card is present and operational on the system. Reboot the controller. Contact NetApp technical support if this problem persists.

Syslog Message

HA interconnect: Unable to initialize process.

Parameters

(None).

cf.ic.non.cc.config.changed

Severity

NOTICE

Description

This message occurs when the controller configuration is changed from a dual enclosure HA configuration to a single enclosure HA configuration.

Corrective Action

If the controller is part of single enclosure HA configuration, make sure that that the other controller is physically present in the chassis and that the psm-cc-config? environment variable is set to true, and then reboot.

Syslog Message

HA interconnect: Controller configuration was changed from dual enclosure HA configuration to single enclosure HA configuration.

Parameters

(None).

cf.ic.notifyTimeout

Severity

NOTICE

Description

This message occurs when data transfer over the HA interconnect times out.

Corrective Action

(None).

Syslog Message

HA interconnect: %s transfer timed out.

Parameters

qp_name (STRING): Queue-pair name.

cf.ic.portsCrossConnected

Severity

ALERT

Description

This message occurs when the HA interconnect driver determines that the ports between this controller and its partner are cross-connected.

Corrective Action

Connect port 1 on this controller to port 1 on the partner, and connect port 2 on this controller to port 2 on the partner. If the interconnect cables have serial number tags on both ends, use the serial numbers to verify that the ports are properly connected. If the interconnect cables do not have serial number tags, disconnect one of the HA interconnect ports from one of the controllers. The LEDs of this port and one of the ports on the partner turn off. If the two ports have different port numbers, the cables are cross-connected. Reversing the connection on one of the controllers rectifies the problem.

Syslog Message

HA interconnect: Port %d of this controller seems to be connected to port %d on the partner.

Parameters

localPort (INT): Local port number.
remotePort (INT): Remote port number.

cf.ic.probe.error

Severity

ALERT

Description

This event is generated when we fail to detect an High Availability (HA) interconnect communication device during system initialization. If this error occurs, internode communication within the HA pair is down.

Corrective Action

Examine the logs for messages regarding the HA interconnect. Resolve the HA interconnect problems.

Syslog Message

Failover monitor: no interconnect found WARNING: Failover monitor operating in degraded mode

Parameters

errorCode (INT): The internal error code

cf.ic.sbb

Severity

NOTICE

Description

This message occurs when a system SBB (Storage Bridge Bay) Compatibility event occurs. SBB Compatibility events determine the presence or absence of the HA partner controller on some platforms.

Corrective Action

(None).

Syslog Message

HA interconnect: SBB Compatibility Event. %s

Parameters

event_description (STRING): Presence or absence of the partner controller and what action has been taken on the interconnect device.

cf.ic.xferTimedOut

Severity

ERROR

Description

This message occurs when data transfer over the HA interconnect times out. This is usually seen when the interconnect link goes down. It can also be encountered when the interconnect hardware, firmware, or driver experiences a hang.

Corrective Action

Contact NetApp technical support if the problem persists.

Syslog Message

HA interconnect: %s transfer timed out.

Parameters

qp_name (STRING): Name of the connection queue-pair that timed out.

cf.ic.xferTimedOutVSA

Severity

NOTICE

Description

This message occurs when data transfer over the high-availability (HA) interconnect times out on virtual platforms. This is usually seen when the underlying network is busy or the system is operating under heavy load.

Corrective Action

Contact NetApp technical support if the problem persists.

Syslog Message

HA interconnect: %s transfer timed out.

Parameters

qp_name (STRING): Name of the connection queue-pair that timed out.