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Key concepts

Contributors netapp-manishc

As you start using Active IQ Digital Advisor, it is important that you understand some of the basic terms that you can expect to see throughout the Active IQ Dashboard.

  • Dashboard: Provides an overall status of your storage system.

    • Score:: Displays the status of your Dashboard based on the conditions of the systems in the watchlist. Score can be good, average, or poor.

    • Watchlist: Provides you the flexibility to access systems inside Active IQ Digital Advisor that have already been selected. You can use watchlists to add systems from either one or more customers.

    • Widgets: Displays small applications on the Dashboard that provide you a quick summary of the status of the systems.

    • Risks: Displays a list of systems with their respective issues. It has different severity levels:

      • Critical

      • High risks

      • Medium risks

      • No risks

    • Actions: Displays the number of unique actions that you can take to fix the issues.

    • Color-coded risk status: Displays risk levels and their color codes that are classified into 4 levels on the basis of their severity levels. The use of colors allows a faster assessment of the levels of risk involved.

Color Severity

Black

Critical

Red

High

Orange

Medium

Green

No risks

  • Wellness widget: Displays information about the performance, efficiency, capacity, configuration settings, security, and others. It proactively determines the systems that have either exceeded the capacity or are near exceeding 90% capacity. In addition, it provides information about software and hardware that have either expired or set to expire in the next 6 months.

    • Performance & Efficiency: Displays information about the performance and efficiency of the storage system.

    • Availability & Protection: Displays information about the availability and protection of the storage system.

    • Capacity: Consists of risks with a capacity attribute for impact area values.

    • Configuration: Consists of risks with a configuration attribute for impact area values sorted with the highest impact on the top.

    • Security: Consists of risks with a security attribute for impact area values.

    • Renewals: Provides information about the end date of a service contract sorted by hostname that have expired or near-expiration contract. You can find this option in Wellness and in the Planning widget.

    • Acknowledge Risks (Ack): Allows you to acknowledge the risks and systems that have been impacted. You can acknowledge these risks and familiarize yourself with the actions that you can perform to mitigate these risks.

    • Unacknowledge Risks (un-ack): Allows you to unacknowledge the risks and systems that have been acknowledged.

    • Fix It: Fixes the risks to the system using Active IQ United Manager (UM) 9.7 or higher. Click this button to launch UM and perform the steps to mitigate the risks.

  • Inventory widget: Displays a rollup of total systems you own. This includes both Active IQ enabled and non-enabled products. From the Inventory widget, you can also schedule a configuration report.

  • Planning widget: Displays information about the capacity addition, software, and hardware that needs to be renewed.

    • Capacity Additions: Provides information about systems that have exceeded 90% capacity or are nearing 90% capacity in 1, 3, and 6 months.

    • Renewals: Provides information about the software and hardware that have expired or are near expiration in the next 6 months. You can find this option in Wellness and in the Planning widget.

  • Upgrades widget: Provides the number of upgrades that are available. It also displays current interoperability details.

    • Current Interoperability: Shows the host compatibility information based on the Active IQ OneCollect AutoSupport.

  • Valuable Insights widget: Provides information about the number of support cases, pending software upgrades, storage efficiency savings, risks mitigated, and others. It also proactively lists the risk notifications from the Wellness attribute.

  • Quick Links: Provides the list of applications that can be launched using Active IQ Digital Advisor.

    • Datacenter View: Provides information and insights that are beneficial for troubleshooting, upgrade assessments, solution validation, and migration.

    • Interop Advisor: Enables you to check the compatibility of hosts by using data collected by NetApp Active IQ OneCollect tool. It provides support information by automatically checking with Interoperability Matrix Tool (IMT) and giving upgrade recommendations for host operating systems, drivers, and firmware.

    • API Services: Allows you to pull data of interest and integrate it directly into your company’s workflow.

    • AutoSupport Upload: Enables you to submit AutoSupport messages from ONTAP and E-Series systems that lack Internet access or the capability to regularly send these messages.

    • Discovery Dashboard: Enables you to watch systems that are important to our users and quickly recognize critical events and technical issues, and take corrective actions.

    • Asset Insight: Provides scripted and target, value-selling conversations with individual customers.

  • Search: Allows you to search for systems based on various categories, such as customer name, serial number, cluster, site name, group name, hostname, and others.

    • Customer: Allows you to view and manage a customer’s installed base. Customer Dashboard is the central portal in Active IQ .

    • Cluster: Provides information about ONTAP clusters. The Dashboard also consolidates health, capacity, storage efficiency, and performance insights.

    • Serial Number: Provides information about the serial number that is assigned to the customer.