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Create a support case

Contributors

POST /ipa/support/case/create

Creates a support case.
Token usage: Both a BlueXP user token and service token. The service token needs to include the following scopes: %scopes%. Pass the user token in the %userTokenHeader% request header and the service token in the %serviceTokenHeader% request header.

Parameters

Name Type In Required Description

X-Service-Request-Id

string

header

False

Request identifier

Request Body

Name Type Required Description

accountId

string

True

additionalEmail

string

False

attributeMap

attributeMap

False

caseDescription

string

False

priority

False

caseTitle

string

False

serialNumber

string

True

nssKeyId

string

True

category1

integer

False

category2

integer

False

node

string

False
Example request 
{
  "accountId": "string",
  "additionalEmail": "string",
  "caseDescription": "string",
  "priority": "P1",
  "caseTitle": "string",
  "serialNumber": "string",
  "nssKeyId": "string",
  "node": "string"
}

Response

Status: 200, Default Response
Name Type Required Description

caseNumber

string

False
Example response 
{
  "caseNumber": "string"
}

Response

Status: 4xx, Error response
Name Type Required Description

error

string

False

Error code/category

message

string

False

Error description message
Example response 
{
  "error": "string",
  "message": "string"
}

Definitions

See Definitions

attributeMap