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Update support case notes or status

Contributors

PUT /ipa/support/case/{caseNumber}

Updates support case notes or status.
Token usage: Both a BlueXP user token and service token. The service token needs to include the following scopes: %scopes%. Pass the user token in the %userTokenHeader% request header and the service token in the %serviceTokenHeader% request header.

Parameters

Name Type In Required Description

caseNumber

string

path

True

X-Service-Request-Id

string

header

False

Request identifier

Request Body

Name Type Required Description

nssKeyId

string

False

accountId

string

False

caseNote

string

False

changeCaseStatus

False
Example request 
{
  "nssKeyId": "string",
  "accountId": "string",
  "caseNote": "string",
  "changeCaseStatus": "close"
}

Response

Status: 200, Success response

Response

Status: 4xx, Error response
Name Type Required Description

error

string

False

Error code/category

message

string

False

Error description message
Example response 
{
  "error": "string",
  "message": "string"
}
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Parameters

Headers

Body

Code

Response