Frequently asked questions for BlueXP software updates
This FAQ can help if you're just looking for a quick answer to a question.
What's the BlueXP software updates URL?
For the URL, in a browser, enter: https://console.bluexp.netapp.com/ to access the BlueXP console.
Do you need a license to use BlueXP software updates?
A NetApp License File (NLF) is not required.
Why am I not able to view the cluster in the history tab even after updating the ONTAP version of the cluster?
It takes 2 to 3 hours for the cluster to appear in the history tab. Once the ONTAP version of the cluster is updated, AutoSupport is generated. It takes 2 to 3 hours to process the AutoSupport data and reflect the latest version of ONTAP.
Why am I seeing the older version of ONTAP in the software updates dashboard even after updating the ONTAP version of the cluster?
It takes 2 to 3 hours for the cluster to appear in the history tab. Once the ONTAP version of the cluster is updated, AutoSupport is generated. It takes 2 to 3 hours to process the AutoSupport data and reflect the latest version of ONTAP.
Why am I seeing different screens for different updates?
This is due to the current ONTAP version and unavailability of BlueXP connector for clusters. A BlueXP connector performs the ONTAP update within BlueXP and does not require you to move out of BlueXP for an update. For information about the ONTAP update process for different versions of ONTAP, see Supported ONTAP systems.
What do I need to discover clusters?
To perform ONTAP update for your desired cluster, you need the ONTAP cluster IP and the admin credentials for connecting to the cluster. As part of cluster discovery, you need to provide these details so that ONTAP update can be executed automatically.