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Create a support case
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POST /ipa/support/case/create
Creates a support case.
Token usage: Both a BlueXP user token and service token. The service token needs to include the following scopes: %scopes%. Pass the user token in the %userTokenHeader% request header and the service token in the %serviceTokenHeader% request header.
Parameters
| Name | Type | In | Required | Description |
|---|---|---|---|---|
X-Service-Request-Id |
string |
header |
False |
Request identifier |
Request Body
| Name | Type | Required | Description |
|---|---|---|---|
accountId |
string |
True |
|
additionalEmail |
string |
False |
|
attributeMap |
False |
||
caseDescription |
string |
False |
|
priority |
False |
||
caseTitle |
string |
False |
|
serialNumber |
string |
True |
|
nssKeyId |
string |
True |
|
category1 |
integer |
False |
|
category2 |
integer |
False |
|
node |
string |
False |
Response
Status: 200, Default Response| Name | Type | Required | Description |
|---|---|---|---|
caseNumber |
string |
False |
Response
Status: 4xx, Error response| Name | Type | Required | Description |
|---|---|---|---|
error |
string |
False |
Error code/category |
message |
string |
False |
Error description message |
Definitions
See Definitions
attributeMap