Registering pay-as-you-go systems

Contributors netapp-bcammett

Support from NetApp is included with Cloud Volumes ONTAP PAYGO systems, but you must first activate support by registering the systems with NetApp.

Registering a PAYGO system with NetApp is required to upgrade ONTAP software using any of the methods described on this page.

Tip A system that isn’t registered for support will still receive the software update notifications that appear in Cloud Manager when a new version is available. But you will need to register the system before you can upgrade the software.
  1. If you have not yet added your NetApp Support Site account to Cloud Manager, go to Account Settings and add it now.

  2. On the Canvas page, double-click the name of the system that you want to register.

  3. Click the menu icon and then click Support registration:

    Screen shot: Shows the Support registration option selected in the menu icon for a Cloud Volumes ONTAP system.

  4. Select a NetApp Support Site account and click Register.


Cloud Manager registers the system with NetApp.