Rubrik CDM Data Collector

06/03/2025 Contributors

Data Infrastructure Insights uses the Rubrik data collector to acquire inventory and performance data from Rubrik storage appliances.

Terminology

Data Infrastructure Insights acquires the following inventory information from the Rubrik data collector. For each asset type acquired by Data Infrastructure Insights, the most common terminology used for this asset is shown. When viewing or troubleshooting this data collector, keep the following terminology in mind:

Vendor/Model Term	Data Infrastructure Insights Term
Cluster	Storage, Storage Pool
Node	Storage Node
Disk	Disk

Vendor/Model Term

Data Infrastructure Insights Term

Cluster

Storage, Storage Pool

Node

Storage Node

Disk

Note: These are common terminology mappings only and might not represent every case for this data source.

Requirements

The following are required to configure this data collector:

The Data Infrastructure Insights Acquisition Unit will initiate connections to TCP port 443 to Rubrik cluster. One collector per cluster.
Rubrik cluster IP address.
User name and password to the cluster.
Rubrik cluster IP address or hostname.
For Basic Authentication, a user name and password to the cluster. If you prefer to use Service Account based authentication, you need a Service Account, Secret, and an Organization ID
Port requirement: HTTPS 443

Configuration

Field	Description
IP	IP address of the Rubrik cluster
Username / Service account	User name for the cluster
Password / Secret	Password for the cluster
Organization ID for the service-account	This needs to be the full string like "Organization:::nnnnnn-nnnn….."

Field

Description

IP address of the Rubrik cluster

Username / Service account

User name for the cluster

Password / Secret

Password for the cluster

Organization ID for the service-account

This needs to be the full string like "Organization:::nnnnnn-nnnn….."

Advanced configuration

Inventory poll interval (min)	The default is 60
Performance Poll Interval (sec)	The default is 300

Inventory poll interval (min)

The default is 60

Performance Poll Interval (sec)

The default is 300

Troubleshooting

Some things to try if you encounter problems with this data collector:

Inventory

Problem:	Try this:
I received a message that more than one storage is created.	Check that the cluster is configured correctly, and the collector is pointing to a single cluster.
Poll fails with 400 [Bad Request]….Invalid ManagedId….	You have populated the Organization ID field with a value, but the Rubrik cluster does NOT believe that is a valid Organization ID, despite the error message from Rubrik referring to it as a "ManagedId"

Problem:

Try this:

I received a message that more than one storage is created.

Check that the cluster is configured correctly, and the collector is pointing to a single cluster.

Poll fails with 400 [Bad Request]….Invalid ManagedId….

You have populated the Organization ID field with a value, but the Rubrik cluster does NOT believe that is a valid Organization ID, despite the error message from Rubrik referring to it as a "ManagedId"

Additional information may be found from the Support page or in the Data Collector Support Matrix.