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SANtricity commands

Save input output controller (IOC) dump

Contributors netapp-driley

The save IOCLog command saves the IOC dumps from the controllers in a storage array to a file on a host.

Supported Arrays

This command applies to any individual storage array, including the E2700, E5600, E2800, E5700, EF600 and EF300 arrays, as long as all SMcli packages are installed.


To execute this command on an E2800, E5700, EF600, or EF300 storage array, you must have the Storage Admin role.


save IOCLog [file="filename"]


Parameter Description


The file path and the file name to which you save the IOC dump. Enclose the file name in double quotation marks (" "). For example:

file="C:\Array Backups\IOCcoredump1.7z"

This command saves the data to a compressed file and adds the file extension .7z to the saved file. The default name of the file that contains the IOC-related data for controllers in the storage array uses the WWN of the storage array.


This command retrieves from both controllers the IOC dump log data and the IOC dump metadata. Using a 7zip file format, the retrieved data is archived and compressed into a single file with a file name of your choice. The 7zip archive file contains the following:

  • filename+"IOCLog"+[A|B].gz — the IOC logs retrieved from controller A or controller B if available

  • filename+"IOCLogInfo"+[A|B].txt — the IOC logs metadata info retrieved from controller A or controller B . If the IOC log data cannot be retrieved from a controller, the metadata .txt file will contain the error condition and reason.

The following are error conditions:

  • The controller platform and HIC do not support IOC dump.

  • The controllers have not collected IOC dump data.

The compressed logs are not in a human-readable format. You must return the logs to technical support to be evaluated.

Minimum firmware level