Show AutoSupport configuration

10/15/2024 Contributors

PDFs

The show storageArray autoSupport command displays the AutoSupport bundle collection settings for the storage array.

Supported Arrays

This command is operational for either the E4000, E2800, E5700, EF600, and EF300 storage arrays.

Roles

To execute this command on an E4000, E2800, E5700, EF600, or EF300 storage array, you must have the Storage Admin or Support Admin or Storage Monitor role.

Context

The command output from this command shows the following configuration information:

The activation status for this management domain of the AutoSupport feature, the AutoSupport OnDemand feature, and the AutoSupport Remote Diagnostics feature
Delivery parameters that depend on the configured delivery method:
- Delivery method is Email (SMTP): Destination email address, mail relay server, and sender email address are shown
- Delivery method is HTTP or HTTPs:
  - Direct connection - destination IP address is shown
  - Proxy server connection - Host address, port number, and authentication details are shown
  - Automatic proxy configuration script (PAC) connection - script location is shown
Autosupport daily and weekly preferred time ranges
Information about ASUP capabilities, the chassis serial number, and the configured daily and weekly schedules

Syntax

show storageArray autoSupport

Parameters

None.

Examples

  SMcli -n Array1 -c "show storageArray autoSupport;"

   The AutoSupport feature is enabled on this storage array.
   The AutoSupport OnDemand feature is enabled on this storage array.
   The AutoSupport Remote Diagnostics feature is enabled on this storage array.

  Delivery Method: Email (SMTP)
    Destination email address: autosupport@netapp.com
    Mail relay server: mail.example.com
    Sender email address: sender@example.com
    Server encryption type: None
    Server port: 25
    Server username:
    Server password: ***
    Dispatch size limit: 5242880

  Delivery Method: Email (SMTP)
    Destination email address: destination1@example.com, destination2@example.com
    Mail relay server: mail.example.com
    Sender email address: sender@example.com
    Server encryption type: None
    Server port: 25
    Server username:
    Server password: ***
    Dispatch size limit: 5242880

  Delivery Method: HTTPS
    Destination IP address: https://support.netapp.com/put/AsupPut/
    Connection: Direct
    Dispatch size limit: 52428800

  Delivery Method: HTTPS
    Destination IP address: https://support.netapp.com/put/AsupPut/
    Connection: Direct
    Dispatch size limit: Unlimited

   The AutoSupport daily schedule preferred time range is from 12:00 AM to 01:00 AM.
   The AutoSupport weekly schedule preferred time range is from 10:00 PM to 11:00 PM on Thursday, Saturday.

   AutoSupport Capable  AutoSupport OnDemand Capable  Chassis Serial Number  Daily Schedule  Weekly Schedule
   Yes (enabled)        Yes                           SX94500434             12:55 AM        10:08 PM on Thursdays

   SMcli completed successfully.

Minimum firmware level

8.40