Change host protocol for an EF300 or EF600

Contributors NetAppZacharyWambold netapp-jolieg

Follow this procedure to change the host port protocol in an EF300 or EF600 array. This procedure applies only to host interface cards (HICs) using either Infiniband (IB) or Fibre Channel (FC).

Step 1: Obtain the feature pack key

To obtain the feature pack key, you need the serial number from the controller shelf, a Feature Activation Code, and the Feature Enable Identifier for the storage array.

Steps
  1. Locate the serial number.

    1. From SANtricity System Manager, select Support  Support Center.

    2. With the Support Resources tab selected, scroll to the View top storage array properties section.

    3. Locate the Chassis Serial Number, and copy this value to a text file.

      sam1130 ss e2800 storage array profile sn smid copy maint ef600
  2. Locate the feature pack submodel ID.

    1. From the SANtricity System Manager, select Support.

    2. Select the Support Center tile.

    3. On the Support Resources tab, locate and select the Storage Array Profile link.

    4. Type feature pack submodel ID in the text box, and click Find.

    5. Locate the feature pack submodel ID for the starting configuration.

      storage array profile2 maint ef600
  3. Using the feature pack submodel ID, locate the corresponding Controller submodel ID for the starting configuration and find the Feature Activation Code for the desired ending configuration within the following table. Then, copy that Feature Activation Code to a text file.

    Starting configuration Ending configuration Feature Activation Code

    Controller submodel ID

    HIC ports

    Controller submodel ID

    HIC ports

    443

    NVMe/FC

    or

    NVMe/RoCE

    444

    NVMe/IB

    DH5-HB4-ZK9QH

    448

    FC

    7HZ-EB4-ZHAYW

    491

    iSER/IB

    0H1-675-Z5SII

    492

    SRP/IB

    NHD-V75-ZB6ZX

    444

    NVMe/FC

    or

    NVMe/IB

    443

    NVMe/RoCE

    YH3-XB4-ZJRIZ

    448

    FC

    2HU-BB4-ZFCG5

    491

    iSER/IB

    2H3-P75-Z6AQG

    492

    SRP/IB

    5HG-G75-ZDNEZ

    448

    FC

    443

    NVMe/FC

    or

    NVMe/RoCE

    JHX-UB4-ZGTP1

    444

    NVMe/FC

    or

    NVMe/IB

    LHS-RB4-ZDV29

    491

    iSER/IB

    FH6-975-Z7Q7H

    492

    SRP/IB

    0HI-Z75-ZE4L5

    491

    iSER/IB

    443

    NVMe/FC or NVMe/RoCE

    MHQ-M85-ZIJNT

    444

    NVMe/FC or NVMe/IB

    4HS-685-ZJZ1U

    448

    FC

    YHU-P85-ZLHCX

    465

    FC/PTL

    AHX-985-ZMXMI

    492

    SRP/IB

    ZHZ-S85-ZNF4J

    492

    SRP/IB

    443

    NVMe/FC or NVMe/RoCE

    EH3-C85-Z0V93

    444

    NVMe/FC or NVMe/IB

    BH5-V85-ZQDQJ

    448

    FC

    1H8-F85-ZRT1V

    465

    FC/PTL

    1HA-Y85-ZSB7S

    491

    iSER/IB

    KHD-I85-ZUSMI

    465

    FC/PTL

    491

    iSER

    6H8-S75-Z98FH

    492

    SRP

    NHL-J75-ZFL3W

    516

    NVMe/RoCE

    517

    NVMe/IB

    LHF-285-ZV9YZ

    518

    FC

    IHI-L85-ZXQEP

    519

    iSER/IB

    RHK-585-ZY7P5

    520

    FC-PTL

    NHN-095-ZZ0XF

    521

    SRP/IB

    GHP-895-Z25BD

    517

    NVMe/IB

    516

    NVMe/RoCE

    7HS-R95-Z3M06

    518

    FC

    UHU-B95-Z43X2

    519

    FC-PTL

    8HX-U95-Z5K6F

    520

    iSER/IB

    UHZ-E95-Z71LH

    521

    SRP/IB

    SH2-X95-Z8IVS

    518

    FC

    516

    NVMe/FC or

    NVMe/RoCE

    UH5-H95-Z9Z58

    517

    NVMe/FC or

    NVMe/IB

    XH7-195-ZBGJC

    519

    FC-PTL

    FHA-K95-ZCXX0

    520

    iSER/IB

    JHC-595-ZDE3X

    521

    SRP/IB

    0HF-095-ZFVFN

    519

    FC-PTL

    516

    NVMe/FC or NVMe/RoCE

    YHH-895-ZGCXS

    517

    NVMe/FC or NVMe/IB

    2HK-R95-ZHT83

    518

    FC

    1HM-BA5-ZJALA

    520

    iSER/IB

    YHP-UA5-ZKRXA

    521

    SRP/IB

    MHR-EA5-ZL83V

    520

    iSER/IB

    516

    NVMe/FC or NVMe/RoCE

    HHU-XA5-ZNPLT

    517

    NVMe/FC or NVMe/IB

    YHW-HA5-Z07QK

    518

    FC

    WHZ-1A5-ZPN4U

    519

    FC/PTL

    7H2-KA5-ZR5C3

    521

    SRP

    3H5-4A5-ZSLVX

    521

    SRP/IB

    516

    NVMe/FC or NVMe/RoCE

    1H7-NA5-ZT31W

    517

    NVMe/FC or NVMe/IB

    XHA-7A5-ZVJGC

    518

    FC

    KHC-QA5-ZW1P3

    519

    FC/PTL

    CHE-AA5-ZXH2F

    520

    iSER/IB

    SHH-TA5-ZZYHS

    Note If your controller submodel ID is not listed, contact NetApp Support.
  4. In System Manager, locate the Feature Enable Identifier.

    1. Go to Settings  System.

    2. Scroll down to Add-ons.

    3. Under Change Feature Pack, locate the Feature Enable Identifier.

    4. Copy and paste this 32-digit number to a text file.

      sam1130 ss e2800 change feature pack feature enable identifier copy maint ef600
  5. Go to NetApp License Activation: Storage Array Premium Feature Activation, and enter the information required to obtain the feature pack.

    • Chassis Serial Number

    • Feature Activation Code

    • Feature Enable Identifier NOTE: The Premium Feature Activation web site includes a link to “Premium Feature Activation Instructions.” Do not attempt to use those instructions for this procedure.

  6. Choose whether to receive the key file for the feature pack in an email or download it directly from the site.

Step 2: Stop host I/O

Stop all I/O operations from the host before converting the protocol of the host ports.

You cannot access data on the storage array until you successfully complete the conversion.

Steps
  1. Ensure that no I/O operations are occurring between the storage array and all connected hosts. For example, you can perform these steps:

    • Stop all processes that involve the LUNs mapped from the storage to the hosts.

    • Ensure that no applications are writing data to any LUNs mapped from the storage to the hosts.

    • Unmount all file systems associated with volumes on the array.

      Note The exact steps to stop host I/O operations depend on the host operating system and the configuration, which are beyond the scope of these instructions. If you are not sure how to stop host I/O operations in your environment, consider shutting down the host.
      Caution Possible data loss — If you continue this procedure while I/O operations are occurring, you might lose data.
  2. Wait for any data in cache memory to be written to the drives.

    The green Cache Active LED on the back of each controller is on when cached data needs to be written to the drives. You must wait for this LED to turn off.

  3. From the Home page of SANtricity System Manager, select View Operations in Progress.

  4. Wait for all operations to complete before continuing with the next step.

Step 3: Change the feature pack

Change the feature pack to convert the host protocol of your host ports.

Steps
  1. From SANtricity System Manager, select Settings  System.

  2. Under Add-ons, select Change Feature Pack.

    sam1130 ss system change feature pack maint ef600
  3. Click Browse, and then select the feature pack you want to apply.

  4. Type CHANGE in the field.

  5. Click Change.

    The feature pack migration begins. Both controllers automatically reboot twice to allow the new feature pack to take effect. The storage array returns to a responsive state after the reboot is complete.

  6. Confirm the host ports have the protocol you expect.

    1. From SANtricity System Manager, select Hardware.

    2. Click Show back of shelf.

    3. Select the graphic for either Controller A or Controller B.

    4. Select View settings from the context menu.

    5. Select the Host Interfaces tab.

    6. Click Show more settings.

What’s next?

Go to Complete host protocol conversion.