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Metrics and definitions used in Keystone Services

Contributors netapp-manini netapp-aruldeepa netapp-manishc

The following terms and definitions are used within the NetApp Keystone (Keystone) STaaS service to measure metrics:

  • Capacity measurement units: GiB, TiB, and PiB

  • IO density: IOPS/TiB: Number of input/output operations processed per second based on the total space that is being consumed by the workload, in tebibytes.

  • Service availability

  • Durability in accurate data access

  • Latency and speed

Metrics measurement

  • Capacity measurement in gibibyte (GiB), tebibyte (TiB), and pebibyte (PiB): Measurements of data storage capacity using base of 1024 (1 GiB = 10243 bytes, 1 TiB = 10244 bytes, and 1PiB = 10245 bytes).

  • Operations counter chart in IOPS/TiB: The protocol operations per second, requested by the application, divided by the size of the volume used by workloads.

  • Availability: Measured as a percentage of the number of I/O requests successfully responded to by the service, divided by total number of I/O requests made to the service. This is measured at the service demarcation in a month and does not include the scheduled service downtime or unavailability of the facilities, network, or other services provided by the customer.

  • Durability: Percentage of data accessed without loss of fidelity, excluding customer-caused deletion or corruption.

  • Latency: Time to service an I/O request received from a client, measured at the service demarcation (storage controller I/O port).

Throughput performance metrics

Throughput performance metrics are applicable only for file and block services based on:

  • 32 KB block sizes

  • 70% read/30% write I/O mix

Variations in IO density

IO density calculated in IOPS/TiB and/or MBps/TiB varies based on the following factors:

  • Workload characteristics

  • Latency, excluding the following:

    • Application latency

    • Host latency

    • Latency in the customer network while transferring data to and from the controller ports

    • Overhead latency associated with data transfer to the object store in the case of FabricPool

    • The latency automatically applied by the QoS to keep IO within service level maximums

  • The user and Snapshot copy data that is counted as part of the used capacity

  • The allocated absolute minimum IOPS on each ONTAP volume, regardless of the amount of data in the volume:

    • Extreme: 1,000 IOPS

    • Premium: 500 IOPS

    • Performance, Standard, and Value: 75 IOPS

  • While using the Advanced Data Protection add-on services, the target latency applies only to servicing IO requests from the local storage.

Volume AQoS

Each ONTAP volume should have the applicable adaptive quality of service (AQoS) policy applied. Otherwise, the capacity within each volume that does not have an AQoS policy applied is billed at the rate of the highest Service Level.